The service was quite poor. They did not even want to appear to be helpful in many occasions. There was a noisy renovation across the road in the golf course. So you get a steady hum of machinery. So much for the tranquility of living in an English cottage. Oh, and the Deluxe rooms are all newly built, so it... More

We booked for a delux double room through booking.com when arrived. It cost RM300, when we arrived, we are told that the room has been upgrade to suite, its fantastic. I and my sister loved this place very much, not because of the upgrading of room, the staff there were very warm. 2 of us wanted to have a jungle... More

We have stayed in this quiet and wonderful property before but haven't written a review yet. For this visit, I booked online for two nights, but when I called the hotel to follow up the booking and request for the suite which I had stayed earlier, I was inform by Ms. Ammu, that that particular suite was already blocked for... More

We stayed at the Smokehouse hotel over Chinese New Year so it was fully booked and the prices were steeper than normal. However, we had a lovely stay. The staff were friendly, our room was clean and welcoming, the food was good, the gardens were beautiful and sitting by the fire in the evening was extremely novel! I would definitely... More

Went up to stay in this place for a night after new years and was pleasantly surprised at how quaint the place was. We sat down to wait for our room to be organised and were offered tea. Being the setting that it was in, I expected a bit more than the standard hotel china that was used, but that's... More

We went for dinner. The ambiance and gardens are quite lovely but the food and service was terrible considering they weren't very busy. When we complained to the owner, there were no apologies or humble words just "I'll replace the meals - what else is wrong". Well sir, the list was very long considering the prices you expect people to... More

We were in Cameron Highlands between Christmas and New year 2011. We decided to go for lunch at this place. Garden is nice and house had a nice atmosphere. But the service was extremely slow (despite the small number of people) and the reason given was that the food was cooked from "fresh". What disappointment to discover that the duck,... More

On arrival you are ushered into the lounge for registration and a free drink. Lounge is old English style and all augurs well. You are asked if you want to have dinner and having heard it was a good place to eat we said yes (mistake no. 1).  The bedroom had wifi that once you logged on seldom could you... More

We stayed for 1 night at this hotel, booked via online voucher that offered discount up to 50%. It was a great stay as the hotel give us the comfort feeling that like our own home. The weather in cameroon highlands is chill but not too cold. And weather at night is acceptable and no necessary for any fan or... More