We experienced poor room service, and had to chase Laundry and towel requests. 4 operational matters were raised, (Door locks would not operate(2), door handles falling off, lights not working). The halls were poorly illuminated, and it took me 2 days to get Monkey crap removed from the hallway, despite daily requests and the cleaners passing regularly. When it was... More

We stayed here in May and had a great time with my family of 5. The resort is very secluded and the only way in to it was via speedboat. You need to remeber this when booking as its a little like being stuck on an island and the resort know it as they charge appropriately. If you want to... More

This resort is modern, beautiful, well-thought out, beautifully landscaped and has great food and a decent gym. The rooms are clean and modern and everything works. The pool and private beach are great during high season. While it is a little isolated, it has everything you need. To leave the resort and visit other sites just takes a little more... More

We have just returned from the Centara Grand and had a fabulous holiday, we dont usually like to stay in one place for two weeks and were a little nervous that being somewhat isolated in location we might end up a bit stir crazy, but how wrong could we be. We arrived mid morning on the boat shuttle that the... More

I just stayed 5 days in Centara and this is definitely not a 5 star resort. The entire resort needs some urgent renovation, the service is not great, the rooms are not clean and on top of that prices for food and drinks are extremely high. Leaving the resort is not easy especially if you have kids. There is a... More

I stayed this resort at last year. THis hotel was little unfamiliar resort before visiting this resort. But, This resort is perfect resort for family trip. Every facility are well organized and food's quality and price are reasonable. Especially, room size is bigger than other resort. and pool is very good. In this year, My family will visit this resort... More

As a family of five with three children aged 6, 8 & 10 we arrived at the Centara at the begining of May and after reading some of the negative reviews we were a little worried but there was no need. When you arrive at the pier from Krabi airport there is the possibility of a wait until the boat... More

My fiancé and I spent two weeks at Centara from the 10th April and had a thoroughly fantastic holiday. We are in our mid 40s and found the monkey was accessible and we used it daily, in the rain, the dry and in the dark without any incidents. Admittedly it is a small challenge the first couple of times but... More

Staying 6 days in this hotel was the end of our stay in Thailand we felt as though for the price we paid we where let down! on arriving everyone got checked in for about 1 pm and we had to wait till half past three and we where given no explanation to why our room wasn't ready after asking... More