Pros: It is a clean and safe hotel, the maintenance personal is vey nice, free tranportation to consulate, free continental breakfast, have only one computer but it is always availabe. Cons: front clerk desk very rude and stubborn, no nearby soriana or Xmart so you are force to order something or go to 2 nearby restaurant but they are kind... More

We had business at the consulate Office for my 2 Step-Children, I petitioned for them, We booked the Hotel from Houston and stayed there for about 5 days, It was very clean the whole time, Very friendly Staff, Very Secure, the Cars are behind a Gated fence, Security Guard 24-7, Only 1 way in and 1 way out, no extra... More

we stayed here for the first 3 days of our trip. The first night they gave my husband and I double beds with a view of the street and you could hear loud music from the night club across the street. They never asked if I wanted one or two beds.The beds was hard and the room small. There were... More

OK, this was a last minute reservation due to some change in plans. Still, the hotel its self is great. The staff was great, rooms where super clean, security is great, and they have taxis waiting out front. The hotel also has shuttle service to the airport (Mex not US) only available at 12 pm. The location of the hotel... More

well first of all i had tried to make a reservation with a different hotel by internet & then by phone, they were not very friendly or forthcoming with all the info i wanted. so we accidentally ended up at hotel colonial, yes it is a little more costly than some of the others but you can't beat the service,... More

I was in Cd. Juarez for business at the American Consulate like just about everyone who comes to this ugly city. I want to advice people who are coming here for the first time about what happens and a little about my experience. I decided for this hotel for safety issues: 1. They had a shuttle at 6am and another... More

I have been going to Mexico for the last 18 years and have stayed at the Hotel Colonial all but one time. The rooms are always clean, employees friendly, grounds and pools(2 standard and one wading) are kept very clean and the whole compound is very secure. The rooms were remodeled about 5 years ago, with new bathrooms and furniture.... More

Not such a spectacular place. It was clean, modern, secure. The pool was nice, clean, kid friendly. Breakfast bar was standard. Why put up with a snooty desk clerk? They never did explain where the door bell was to the front security gate to the street. I had to learn about it through observation while waiting for taxi. Upon arrival... More

This hotel is GREAT! A friend of mine told us to stay there when we went to Juarez for business at the consulate, and we ABSOLUTELY loved it! We stayed for 4 nights.. The front desk staff was great, a little snooty, but I like that... :) The breakfast was free, there were always plenty of newspapers, in english and... More