Monterrey being an industrial town, you will most likely be here for Business and this Hampton just like the Hilton Garden inn closeby isnt exactly in the business area or the old town (if in city for leisure) but its still better of than the HGI which is further away from all things Monterrey. This one has a mall closeby... More

This was a wonderful experience. The hotel was close to great food and shopping. The rooms were clean and comfortable. I especially liked the suite which had a microwave, sink and refrigerator for personal use.

Hotel is a but dated, but clean, comfortable, and close to one of the main malls. Its also right next to a Starbucks, a strip mall and huge grocery store. breakfast was included in my rate. They have their own taxi stand which is a plus.

Location is great, next to a strip mall/movie theater, huge grocery store, several restaurants nearby, gated entrance with survailliance cameras. Room was not luxury nor crappy, it was clean, furniture, paint was a few years old but in good condition. Absolute best thing about the room is the high shower head, I'm almost 6ft and my husband is 6'4". They... More

I made my reservation on the phone, from my home in St Louis, and when I got to the hotel, they arbitrarily changed the prices, and the points I needed per night, and when I told them about my phone reservation, they just told me I was lying and they could do nothing. Very frustrating and unfair, I did not... More

Stayed only 2 nights in Jan 2013... Moved to nearby Marriott Courtyard. Stayed here on a coworkers recommendation. Awful stay. As a Gold Hhonors member, I was given the last room overlooking a parking tower instead of Monterrey's beautiful mountains. Staff was unresponsive to my request for a better room. Very robot-like. Location was the ugliest parking lot in all... More

Was in town one night for business. Property was in a good area of town, many eating choices nearby. Room was clean, quiet, only dissatisfaction was the AC, the fan would cut on and off with the AC compressor. I prefer units that you can run the fan continiously. Good hot Mexican breakfast.

We stayed at the Hampton over Christmas weekend 2011. The room is typical of the Hampton brand which i love. Always a great rest- Their beds are very comfy. Christmas Day breakfast was delicious, children were opening presents under the reception's Christmas trees where Santa dropped them off, which I thought was ingenious and very customer service oriented of the... More

I stayed for four days. The rooms are pleasant. My coffee pot didn't work and it took them two days to replace it, then they didn't leave bottled water in the room. What is pleasant about this hotel is the breakfast area. Breakfasts are rather ample, and during the weekday evenings they offer snacks for guests as well as soft... More