I had a horrible experience at this hotel while working this week in Monterrey, Mexico. This hotel should not be allowed to use the Hilton name until they raise their service and standards up to what is usually standard at HGI's in the US. I am a Diamond member and I checked in online the day before my arrival. I... More

Decent hotel. Staff is friendly but a bit slow. Restaurant has great food for all meals. Most staff members speak fluent English. Bed was actually amazing. One of the best I've had in a hotel. Room was clean, decent size, ac worked well. Local and national tv stations in English and Spanish. Location is a challenge. Requires a 5-10 minute... More

I think it is a good place to stay of you are there On business because there are not many places to go near by. Average food, fair service. More

It is a great feeling to walk in into a place where everyone smile to you, Front desk, restaurant and maids. This hotel has been renovated and it shows, a great gym, top desinged restaurant. At lunch time they have a executive lunch menu, only $90 pesos, include tax and drinks. The beds are really good, the have this system... More

I have to agree with other reviewers that this hotel is in an unfortunate location. Typical, well appointed Hilton GI, but you can't walk anywhere from here. Good if you have a car or want to be driven everywhere. Bad if you want to talk a look around More

My wife and I stayed at this hotel on a vacation to Mexico recently. I have traveled often in the past for business, but this happened to be a leisure trip. This hotel has most if not all of the accomodations a business traveler would expect, including wireless internet access (when it was working). This hotel fails at being accomodating... More

I recently stayed at the Hilton Garden Inn Monterrey while in Monterrey on business. I found the hotel to be a nice, business class hotel. My room was nicely furnished, comfortable, and very quiet. The meeting areas and other public areas were on par with any nice business class hotel in the United States. The staff members were absolutely wonderful.... More