Stayed here one night after our Panama Cruise. Very clean comfortable room. Nautical decor. Very interesting vanity in the bathroom. Good water pressure. No washcloths which I had forgotten might be the case. Didnt bring one because we were on a cruise. Good closet space with a free safe and good sized balcony with fabulous view Very very nice public... More

Went here for 2 nights stay. stay in the pent house, nothing so special. luggage arrive almost 1h to our room. I need to call 5 times, and none of them speak english no water boiler or coffee makers, its sad for this kind of a big and famous hotel. towels looks like it were 10 years ago. breakfast buffet,... More

Sorry if I tricked you, but I put "okay" in the overall experience because I didn't want you to see "terrible" and stop reading this review thinking that I was a disgruntled novice traveler who didn't get his margarita promptly. I love Mexico, don't get me wrong. I've been at least 25-30 times, never been sick, wonderful food, beautiful country,... More

My husband and I just returned from a week at the Elcano. The resort was very nice and the service was excellent. Check in and check out were very quick and efficient. Although they advertise a la carte restaurant there is not one available. The buffet restaurant was fine. Breakfast was good with a omlette bar where they would cook... More

Very nice stay in ELCANO, professional staff, we loved it....... More

We have just returned from a week at the Elcano which we thoroughly enjoyed. While it's true that there was a slight smell of sewage in our room on occasion, the same smell exists on the street - this is a 3rd world country after all!! We didn't find the hotel noisy at all. It is not close to bars... More

While this hotel is centrally located on the bay beach front, it is dated and not well maintained. There was a daily smell of sewage emanating from my bathroom; towels and sheets were old, worn and in need of replacement, as was the room furniture. Much of upscale Acapulco has moved far south of this hotel's location meaning the el... More

We have just returned from a quick four day vacation at the Elcano Hotel in Acapulco with our two teenagers. The very best thing about this hotel is the location. It has a stupendous beach front! Every room from the hotel has an ocean view, although if they have an event going on in the evening it can be loud.... More

We are a young American couple, living in Mexico, who decided to spend a quick weekend in Acapulco. I had always wanted to try this hotel, and it turns out it was a great choice for this trip. The hotel is right on the beach. We had a standard suite, and payed $1200 pesos / night by booking directly with... More