The swimming pools are really good, the breakfast is nice. It lacks of activities, they don't have bikes for rental and you have to pay for everything, very few amenities included It's a nice hotel, a bit old, I think they should improve the check in and checkout time, I waited 30 minutes on the row for my checkout.

It's a 20 minute ride into the downtown area of Acapulco however, worth the stay. The Hotel has lots of dining options and the beach is incredible. The hotel is located away from others so you feel like your on your own island.

I,m sorry that some travellers have had negative experiences. We didn't choose this hotel, we were here to stay a few days before joining a cruise across the Pacific. On arrival late in the evening as part of a group our room was already allocated, so no delay there and our bags turned up soon after. We walked in to... More

I just came back from the hotel and I could not be more disappointed! They quoted me price in dollars and they charged me double the price that I was given. They would not take my payment in dollars, they said I would be charged in pesos and they gave me the exchange rate. Today I saw my statement and... More

We visited this weekend the Fairmont Princess to assist to the Mexican Open, since the event is in the same hotel instalations. It is worth notice that this Fairmont is very far in quality from the Fairmont in Europe and US, the building is really old (around 70´s), and it hasnt been fully refurbished since. For example the TV´s are... More

We have just returned from our four day stay at this hotel. We had been concerned about security in Acapulco, but felt very safe here. The setting and architecture are beautiful. The staff were very friendly, especially in the buffet restaurant. My husband is a vegetarian coeliac and he found it difficult to find suitable food as not all the... More

I recommend you stay away from this hotel during high volume season because being busy probably makes staff irritable. I will begin by the positive; property is beautiful, hotel is clean, there are shaded areas near the pool, breakfast buffet is quite good (esp quesadillas stand). Now for the negative: some staff is rude and unhelpful, I'd even qualify them... More

I recently stayed in Acapulco Princess this past weekend. I loved it, excellent hotel with great service. I am ready to go back there. The service was great. The staff was very motivated. The grounds were well manicured. Top notch security everywhere Food was great I LOVED IT

Many years ago Princess Acapulco was synonym of great service in a fascinating setting far away from the main Acapulco bay.Spacious rooms from a 1970 design,but with the same fixtures and furniture somehow "renovated" but in the need of an urgent full scale renovation.Restaurants are average for a hotel chain like Fairmont,staff is not the best you can find, they... More