I have stayed at CP 4x...won't go back until they get rid of the GM...he had no respect for his staff. Most of the staff did there best to accommodate us with what they had. The waitstaff were great, room attendants ok, front desk staff horrible. The best part were the entertainment kids who worked their butts off and were... More

My fiance and I stayed here along with my parents for a week(March 3-9). Overall, our experience was very good. The air conditioner did break down for our last 2 days but the room stayed cool enough. This seemed to be a pretty common thing around the hotel and it was one of my recommendations on the survey. The rooms... More

Pat and I just returned from Huatulco, Mexican paradise, where we missed the earthquake by 21 minutes. We took off at 11:45 and it hit at 12:06. We highly recommend Huatulco to all of you, but DO NOT GO TO THE CROWNE PACIFIC. IT IS A DISASTER. While there, they ran out of red and white wine, beer, vodka, tonic,... More

This is the first time staying at the Crown Pacific (Feb 21-Mar 6). After reading reviews prior to our departure to Huatulco I was a little scared what to expect from this hotel, but decided to go with an open mind as I knew that it was not classed as a 5 star hotel. From the moment we arrived at... More

This hotel has significant problems for Canadian holidayers. Most of the staff have little or no English, and the food this year seemed to all be cooked to Mexican taste (spicy sauces), and it was not very good, over cooked or undercooked, and they're using some kind of potato that stays hard as a rock no matter how long you... More

If, like us, you were suckered into a Royal Holiday membership at some time in the past, this is a great place to use your points! (if you're not a member, stay that way at all costs- avoid any presentations like the plague) The majority of the guests are not members at this time and some said the service has... More

This was my husband's and my fourth visit to the Crown (Jan 31 - Feb 7) and again, we had a great time. We asked for a room on the 6th level so that we could be near the pool.The view from the big balcony is lovely and it's very quiet at night. At mid week, the 7th floor pool... More

This was our second visit to the Crown and we were delighted once again. We started out on the tenth floor, great views but the air conditioner was not working and we were told that it might not get fixed for a bit....so we went to the 8th floor and what a GEM of a room!! Top floor of the... More