We stayed at the Park Royal in Feb. and had a very nice stay. The hotel and grounds were very clean with staff constantly cleaning throughout the day. The staff were friendly and accommodating. A safe in the room would have been helpful. The beds were extremely hard and did not know to ask re a topper. The pool was... More

We stayed at Park Royal the week of Easter break. The hotel was wonderful, very clean and friendly., but very busy at that time, mostly with Mexican tourists. The rooms were average with a nice balcony overlooking the pool area. The beds were comfortable and we did not need a bed topper. The food was very good most days, lots... More

We had the best vacation at Park Royal Ixtapa. The staff was always friendly, helpful and courteous. The resort is very clean. We enjoyed the food and were surprised the selection was better than at other Park Royal resorts we stayed in. However, the birds if you sit outside for breakfast are thiefs if you leave food on your table... More

Just got back from Park Royal Ixtapa, We went as a group of 21 ages from 19-55,. Had a great time, Arrival was fast, Everyone at front desk great. We were given our rooms, called down for bed topper, it arrived within minutes. Food was good too. buffet is just that a buffet, it changes everyday. Italian was fantastic, however... More

We recently stayed at the Park Royal, Ixtapa Mexico....March 5th thru the 12th...ask to be on the 18th floor or higher...we've stayed here 4 other times and must say that we have always had the BEST service from all the staff! Everyone is always willing to help, answer questions and do everything to make your stay as pleasant as possible!... More

If you love kids this is the place! Expect LOTS of kids on the weekends and they take over the pool. And they are in the pool all day! Knocking drinks over into the pool and who knows what else. We were there for 2 weeks In early Feb and starting on Thursday through Sunday the kids kept pouring in.... More

We stayed at the Park Royal Ixtapa from Feb 22 to March 3, 2011. We visited Mexico numerous times & Ixtapa once before in 2010 & decided to try the Park Royal Ixtapa this time. The GOOD: Staff are all friendly, curtious & eager to please. We were impressed, especially with one of evening waitresses, Alicia. Many of the staff... More

The food is great, the service could not be better... the front desk people are terrible ( close to useless) ... the bed was terrible, hard and uncomfortable, the pillows were so bad we used towels instead...the toilet did not flush and the music by the pool was replica of a spring break! Loud and rude!!! More

I spent one week there during January. The hotel is incredible! The staff is really friendly and the area just looks like paradise! At the end of the day you can enjoy an amazing sundown in the Pacific Ocean. The food is also delicious and there's enough for everyone, no need to fill your plates to be sure to have... More