We just got back from a wonderful stay at the Mayan Palace at Mazatlan, we were not sure what to expect with all the bad news about the place, but our experience was nothing but the best ever in Mexico. Mazatlan is a beautiful city, with lots to see and do, we enjoyed eating seafood at Azul's right on the... More

Does this hotel have in-room internet? Or if not, is it available in the lobby? Cost being? Yes I know (anticipating mental reactions to seeing this) , take a vacation and leave the email behind... BUT, not everyone gets to escape from being answerable, so an hour early each day answering questions while in Maz is worth the effort to... More

Beautifully kept place, fun games & crafts poolside. That do hound u to go to the breakfast timeshare but we never answered phone. Need wi-fi but was nice to disconnect More

Our room was nice but we weren't given an ocean front room =( and we found out cell phone CHARGERS r considered valuable. Had mine out on the nightstand along with vicodin and a watch and the charger got STOLEN and staff did NOTHING about it.. We got HOUNDED about going on the breakfast, told them up front we weren't... More

Our fifth trip to Mazatlan. A beautiful city that is virtually abandoned because of the drug cartel and time share rip offs. Hotel is clean with good service. Prices for food and beverages are way too high and very few people eat or buy drinks. They bring their own . Jewlelry stolen from our room. Management filed a report. Pulman... More

We arrived home yesterday from a 1 week vacation at the Mayan Palace and thoroughly enjoyed our stay there. This resort does not compare in size or have the amenities available as other Mayan Palaces that we have stayed in but for the size, they did a very good job at making our stay enjoyable. We were traveling with another... More

Beautiful resort. The staff were friendly and helpful. Grounds were kept in beautiful shape and the beach was clean. BUT-beware of them hounding you to have breakfast and tour their resort. We told them from the beginning that we weren't interested in a time share but they called the room in the mornings to remind us that we hadn't booked... More

it is too bad to see the tourism so badly hurt in mzt. somehow tho the Mayan Palace is keeping reasonably full relative to the rest of the area. We were very pleased as always with the staff at MP. They want you to enjoy yr vacation. the staff has no leeway to make that happen. the hotel is removed... More

I just went last week with my family to the Mayan Resort, stayed in the Mayan Palace. We had a great view of the pool and ocean. Everyone is very friendly, and helpful, concierge their helps you book your activity's... you just have to pay at least a day b4 u r to go, which is reasonable. Everyone speaks english... More