We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Emporio Mazatlan

3.0 of 5
Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
Hotel website
Hotel amenities
Emporio Mazatlan
Ranked #41 of 74 hotels in Mazatlan
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

103 reviews from our community

    Trip type
Traveller rating
    26
    29
    17
    17
    14
Date Rating
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 10 January 2013 via mobile

Now I am not one to complain but this hotel is one I would not recommend. It was an overall poor experience. It was our honeymoon and I made contact with Emporio reservations and we were still given a room with 2 double beds. Also I booked through Iprefer which is suppose to give you a room upgrade. The front... More

Was this review helpful? Yes
See 2 more reviews by Clint K for Mazatlan
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 December 2012

My hubby and I stayed at this hotel for four days on our first trip to Mexico. The Private beach was the highlight of the trip and their restaurant right on the beach front was really good. The food ( we only ate breakfast there) was great. The staff was very helpful and nice. The rooms and pools were clean... More

Was this review helpful? Yes 1
Revenue M, Director de Relaciones con Clientes at Emporio Mazatlan, responded to this review
3 January 2013

we want to thank you for all your comments, we are happy to read that you enjoy your stay with us, we are working to be better everyday. we hope to see you again as our guest soon. Best regards, More

phoenix
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 December 2012

Hotel Emporio is in the "Golden Zone" which is a great area especially if you aren't driving. The staff was AMAZING! They were very friendly and helpful. It's a beautiful and very clean hotel! Although the room was a bit small, we weren't in the room much as we were out on the beach and touring. The beds were comfortable... More

Was this review helpful? Yes 1
Revenue M, Director de Relaciones con Clientes at Emporio Mazatlan, responded to this review
3 January 2013

All the staff want to thank you for your time and your comments, we are happy to hear your really enjoy your vacations with us and we hope to see again soon. Regards, More

Knoxville, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 December 2012

This was our first trip to Mazatlan, and hopefully not our last. Our room was very comfortable, and the staff was wonderful...especially Jesus. He went out of his way to be helpful to us. If we had any questions or concerns about Mazatlan, he would answer all our questions and eased our minds about many things. HE made us so... More

Was this review helpful? Yes 2
Revenue M, Director de Relaciones con Clientes at Emporio Mazatlan, responded to this review
3 January 2013

i want to thank you to take a time to share your experience wiht us, we are sure jesus will be happy to know you had a really great time in your stay wiht us. thank you again and we would like to see you soon as our guests. Best regards, More

Long Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 24 November 2012

We had a good stay ,all the employees were very helpful and polite,the only part I was not so happy with was the bartenders to slow and not to helpful.Other than that every thing was clean and very peaceful.

Was this review helpful? Yes 1
Revenue M, Director de Relaciones Públicas at Emporio Mazatlan, responded to this review
3 January 2013

thanks for your comments we are happy to know you enjoy your stay with us, we hope to see you again soon, regards, More

Knoxville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 November 2012

Nice staff and big rooms are about all this place has going for it. However, the location is pretty good and it does have an elevator. We arrived on Sunday 11-4 12. which is a slow time of the year. Had great view of the hotel and beach from our nice covered balcony. Kind size bed was comfortable Also had... More

Was this review helpful? Yes 2
See 2 more reviews by befan10 for Mazatlan
Revenue M, Director de Relaciones Públicas at Emporio Mazatlan, responded to this review
3 January 2013

we appreciate your taking the time to share your comments with us, we regret all inconveniences during your stay and we want to tell you we have taken appropriate action in each of the points that you mentioned. we hope you give us the opportunity to see you again as our guest in the next future. best regards More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 April 2012 via mobile

Good Food in restaurant, buffet is excellent; there's live music on weekends & during vacation seasons; very good location, it has access to the beach ann is near mallecon; sometimes service a little bit slow; rooms very confortable, only with basic accessories, all of them have view to the see & pools; it has 2 pools.

Was this review helpful? Yes 2
Revenue M, Director de Relaciones con Clientes at Emporio Mazatlan, responded to this review
12 April 2012

We appreciate all your comments. All the staff of Emporio want to thank you for your time we are working averyday to be better and can offer you the best service, we hope to see you again as our guest soon, Best regards, More

Edmonton, Alberta
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 31 January 2012

We stayed at the Emporio from January 23 - 28, 2012. Our room was on the main floor overlooking the pool and the ocean. It was huge, clean bathroom, and a lovely little kitchenette area. Wi-fi service available in the room or outside. The location is wonderful in that you can walk anywhere from this hotel to any shopping, restaurants,... More

Was this review helpful? Yes
Revenue M, Director de Relaciones con Clientes at Emporio Mazatlan, responded to this review
14 March 2012

we appreciate all your comments and we are very happy to know you enjoy your time with us, we hope to see you again soon, Best regards, More

Reno Nevada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 21 January 2012

This place was clean, and comfy. It's in a great central area of twon where you don't have to walk far to visit some of the coolest places. The beach was perfect and never too crowded. My biggest complaint is the lack of elevator. I am an athletic person but running up and down those stairs when I needed to... More

Was this review helpful? Yes 1
See 8 more reviews by MrsMac4 for Mazatlan
Revenue M, Director de Relaciones con Clientes at Emporio Mazatlan, responded to this review
16 March 2012

Thank you very much for your comments about Emporio. we apologize for the inconveniences during your stay wiht us..and let me tell you we have now a renovated Hotel where you can enjoy with your family Thank you again! we really apreciate your comments and we hope to see you soon as our guest. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 November 2011

My family and I went down to Mazatlan for a reunion. Our relatives that live there recommended the Emporio as the place to stay. I am sure glad we listened to them! It was amazing. The hotel is located in the Golden Zone near shopping, clubs, and is right on the beach. it is a beautiful hotel. The rooms are... More

Was this review helpful? Yes 1
Revenue M, Director de Relaciones con Clientes at Emporio Mazatlan, responded to this review
16 March 2012

we appreciate all your comments and we are very happy to know you enjoy your time with us, we hope to see you again soon, Best regards, More

Hotel Playa Mazatlan
Great value on a similar hotel
Mazatlan, Sinaloa
4 of 5 stars 479 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Mazatlan
Trendy
Pueblo Bonito Emerald Bay
Pueblo Bonito Emerald Bay 4.5 of 5 stars 762 reviews
Romantic
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan 4.5 of 5 stars 316 reviews
Luxury
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel 4.0 of 5 stars 1,094 reviews
Near the beach
Las Flores Beach Resort
Las Flores Beach Resort 3.5 of 5 stars 177 reviews
Show Prices ABS:HotelCheckRates-d226267?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d152915?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d219565?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d154607?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Mazatlan hotels
Crowne Plaza Mazatlan 3.5 of 5 stars 108 reviews Fiesta Inn Mazatlan 3.5 of 5 stars 42 reviews Ramada Resort Mazatlan 4.0 of 5 stars 46 reviews The Palms Resort Of Mazatlan 4.0 of 5 stars 167 reviews
Show Prices ABS:HotelCheckRates-d1233788?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d154892?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1567924?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d157000?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 74 hotels in Mazatlan, ranked by popularity

Been to Emporio Mazatlan? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Emporio Mazatlan

Also Known As:
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel Mazatlan
Emporio Hotel Mazatlan
Emporio Resort Mazatlan
Address: Avenida Camaron Sabalo No. 51 | Zona Dorada, Mazatlan 82110, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotels in Mazatlan
Price range (per night): S$107 - 233
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
With architecture in the contemporary style, the hotel offers a stunning view of the Pacific Ocean and the ideal atmosphere for enjoying a relaxing break in its refurbished facilities. You can also enjoy a wide variety of gastronomic delights, in particular our seafood specialties. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, BookIt.com, Booking.com, Travelocity, MexVax and Venere so you can book your Emporio Mazatlan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Emporio Mazatlan, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Emporio Mazatlan
Show the lowest price for this hotel (from our partners)
Show Prices