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All 113 Puerto Vallarta hotels »

Casa Dona Susana

2.5 of 5
Manuel M. Dieguez 171, Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico (Formerly Los Arcos Vallarta)
Hotel amenities
Casa Dona Susana
Ranked #53 of 113 hotels in Puerto Vallarta
3.5 of 5 stars 127 Reviews
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127 reviews from our community

Traveller rating
    27
    49
    21
    19
    11
See reviews for
Families
4
 
Couples
48
 
Solo
21
 
Business
3
 
What travellers say
  • Rooftop pool(11)
  • Los Arcos(9)
  • Sister hotel(6)
  • Very clean(4)
  • King size(4)
Date Rating
Columbia, Missouri
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 March 2012
3
people found this review helpful

We been going to PV for several years and this is our first time at this hotel. The staff was friendly. They accommodated us when we asked for a room up grade. The roof top patio and pool are just beautiful. Our room was clean and if we had an issue it was addressed promptly. We loved the place and... More

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See 3 more reviews by Kevin C for Puerto Vallarta
Bellevue, Washington
Senior Contributor
24 reviews 24 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Nice welcome, nice room, great pool. One block from coffee or food Two blocks from great ocean swimming. Fantastic staff great price More

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See 2 more reviews by El_Maestro53 for Puerto Vallarta
Vancouver, BC
1 review
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 February 2012
4
people found this review helpful

My review is a little late coming but better late than never. I stayed here as a single female traveller over New years Dec 31st to Jan 2012. I had an amazing stay! I had emailed the marketing manager Jeff prior to my arrival and he made all necessary arrangements for me including booking me airport pick up and the... More

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Kirkland, Washington
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 25 January 2012
3
people found this review helpful

I booked at Casa Dona Susana based on TA reviews, and they were pretty much dead on. I stay at the same resort with a bunch of friends when I go to PV but wanted to extend my stay for 3 extra nights and was interested in trying something new. This place is great in that it is fairly quiet,... More

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See 4 more reviews by lisa4travel for Puerto Vallarta
Owatonna, Minnesota
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

We have stayed here in the past. I made our reservations Dec. 2 for Jan. 21st. for 4 days. I reserved a Jr. King Suite that was to have a balcony. We arrived and it took the gentleman at the front desk 12 minutes to find a room. No balcony rooms, they were full. I even had a print out... More

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See 7 more reviews by Diane R for Puerto Vallarta

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1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 19 January 2012

When we checked in, the guy at the desk didn't speak English very well and still needed training on the computer system. We waited twenty minutes for him to finish the party before us. In the meantime, the party who came after us and had no reservation, were told to go across the street to a sister property. It then... More

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Toronto
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

This is not a Four Seasons, it is however charming. The roof top pool is a great getaway from beach vendors and crowds, peaceful and a very good view. The maintainance does start a bit early here, about 7am, a light sleeper would likey hear the activity. Soaps and shampoos were really wholistic and very good. It is a sister... More

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See 9 more reviews by Forkypine for Puerto Vallarta
Arizona
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 January 2012

Overall: Hotel is in a great location for the anual new years celebration. It is 1 block (short walk) from the beach and right around the corner from the new years eve block party celebration. It's also right around the corner from Andale's bar. Great place for the nightlife. I liked this place because there were no children allowed, and... More

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Palm Springs, California
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

This property offers several different room types. My husband and I have stayed before in one of the smaller rooms that didn't have the outside windows. Price was right. But this time we asked for one of the balcony rooms. It was spaicous and very light as one whole wall was glass. They also offer rooms with a kitchenette. We... More

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See 2 more reviews by Patrick and Mer... C for Puerto Vallarta
Toronto, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 December 2011
2
people found this review helpful

This is my 3rd time staying here and once again I was very happy. The rooms are a good size and the fridge in most rooms is a added bonus. Try an afternoon at the pool. Peaceful and amazing view. More

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See 3 more reviews by DeanK66 for Puerto Vallarta

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Additional Information about Casa Dona Susana

  • Casa Dona Susana Puerto Vallarta
  • Casa Dona Susana Hotel
Address: Manuel M. Dieguez 171, Col. Emiliano Zapata, Puerto Vallarta 48380, Mexico (Formerly Los Arcos Vallarta)
Price range (per night):* S$69 - 110

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