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All 259 Mexico City hotels

The St. Regis Mexico City

5.0 of 5
Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
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The St. Regis Mexico City
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Ranked #2 of 259 hotels in Mexico City
Most recent review
5 of 5 stars Reviewed 17 June 2013
TrvlGalTx California
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261 reviews from our community

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California
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

This hotel is simply perfect - its mostly a business hotel, but is quite lovely and comfortable. Every attention to detail is thought out from champagne at check in to the homemade pastries they leave for your night time treat. The beds are extremely comfortable. We have stayed in both the standard rooms and in the suite - both have... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

This is one the premier hotels in Mexico City..... the rooms are lovely and well equiped. No tea and coffee, but a 24 hour butler service - eventually - and nearly always the wrong order. Accepting English is a second language one must be a little understanding of the service mishaps...however not a single meal was served as ordered, laundry... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
17 June 2013

Dear Guest, We deeply appreciate your feedback regarding your last stay. Our Butler Service must provide a precise and bespoke service, we apologize your experience was not according to our tradition during your interactions with our staff. I hope we might welcome you back in the near future, Best Regards, More

Los Angeles, CA
Top Contributor
73 reviews 73 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

Probably on of the best hotels I have been to in Mexico. Service is great as is the attention. Walking distance to many restaurants, a movie theater across the street, makes it a prime location to venture out and have a variety of things to do near by. Valet is available, and the hotels offers there own sedan taxi service,... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
17 June 2013

Dear Guest, Thank you so much for your kind review. We are honored to know you consider The St. Regis Mexico City one of the best hotels. Thank you for sharing your extraordinary experience at Diana Restaurant terrace. However, we have a few connecting rooms, you might want to let us know while making your reservation, to make sure one... More

Salt Lake City, Utah
Top Contributor
53 reviews 53 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

My wife and I stayed at the St. Regis Mexico City for three nights in May. We chose it based on its tripadvisor ranking and its proximity to Parque Chapultepec. The facility is quite nice with a good-sized room, nice layout, excellent bed and linens, nice shower, etc. I'd say the room itself is about the nicest I've stayed in,... More

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New York City, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 11 June 2013

Outside of extremely high-end resorts delivering an entire vacation experience (a different type of business) this is by far the best hotel I've stayed in. The service was impeccable, the amenities were first-class and the room was so comfortable and relaxing. The bathroom was huge, the bed incredibly comfortable, perfect blackout shades... you name it. The staff was incredibly knowledgeable... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
17 June 2013

Dear Guest, It is delighting to read your kind review. It is very important to us to know the staff was helpful upon every request and that you enjoyed Mexico City’s view along with your meals. We are pleased to know we succeed conquering you, Warm regards, More

Miami, FL
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 10 June 2013

We had an amazing and comfortable time at the St. Regis. This was one of the few vacations where we actually stayed at the hotel and enjoyed both the service and hospitality. The hotel is simply decorated with large ornate pieces. The hotel has the feeling of space because of the large windows, glass, and open air arrangement. The service... More

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See 6 more reviews by D_ExplorerMiami_FL for Mexico City
Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
13 June 2013

Dear Guest, We are truly honoured by your kind comments about our services and installations. It is extremely gratifying to hear you not only enjoyed your stay, but also had memorable experiences on such an important date as your birthday. We strive on delivering such experiences and are delighted to read such an extensive and detailing review. At The St.... More

Benicia, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2013

The location of this hotel right on Paseo de la Reforma is just great! You can walk to some of of the best museums in the city and just at the corner of the hotel you have can tech a taxi or public transportation to the historic center in downtown. The service of the hotel it is just wonderful especially... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
10 June 2013

Dear Guest, We are very pleased to know you found our location appealing, it is certainly one of our core values, being at the core of the financial district and blocks away from the epicenter of Mexico’s social life. Our Concierge Arturo Ortiz is honored in being remembered by you, and happy to know he could assist you to have... More

Mexico City
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 June 2013

Good location, excellent service with superb restaurants.located on the main avenue Reforma, it's a new hotel with a nice modern touch.....you can walk in the area but highly recommended that you dress casually and don't wear any expensive jewellery and definitely no expensive watches! Mexico City is now the safest state in the Country but its still a Country with... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
7 June 2013

Dear Guest, We are truly pleased to hear you enjoyed your last stay at The St. Regis Mexico City and were able to enjoy our epicurean restaurants. We strive on offering all our guests excellent service during the whole duration of their stay and create everlasting memories. The St. Regis Mexico City has a privileged location on Paseo de la... More

San Francisco, California
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 26 May 2013

The overall experience from entry to exit was perfectly handled by the St. Regis Mexico City establishment. The entire Front of House staff were professional and efficient. My early check-in was accommodated and I found my room--despite being at full capacity the evening before--to be immaculate. The room had your standard high end amenities and the rain-shower was phenomenal. The... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
28 May 2013

Dear Carlos, Thank you so much for taking some time to write your kind review. We are very glad to learn you had a perfect and rewarding stay. The Butler Service signature services the ironing of two items per stay, being the reason why an iron is not found in room. However it can be requested with a Butler at... More

Oakland, CA
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 23 May 2013

I love the St Regis. I noticed that I'm becoming addicted to the butler service. I spilled a bit of salad dressing on my suit jacket on the plane ride down...and showed it to my butler and he had it cleaned by 7:00 am the next day. The champagne upon arrival is a nice touch and the rooms are fantastic.... More

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Carlos F, Community Manager at The St. Regis Mexico City, responded to this review
27 May 2013

Dear Mr. Nelsen: Thank you so much for sharing your experience during the last stay at The St. Regis Mexico City. It is always gratifying to know that the Butler Service surpassed your expectations and assisted you with an uncompromising passion. We are certainly considering your comments regarding our Restaurants in order to improve the quality of our service, we... More

 
 
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Additional Information about The St. Regis Mexico City

Also Known As:
The St. Regis Mexico City Hotel
The St. Regis Mexico City Hotel Mexico City
The St. Regis Mexico City
Address: Paseo de la Reforma 439 | Col. Cuauhtemoc, Mexico City 06500, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Mexico City
#3 Business Hotels in Mexico City
#9 Family Hotels in Mexico City
Price range (per night): S$352 - 778
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away. ... more   less 
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