I stayed at the Sheraton Maria Isabel for about a week. The location is perfect, in the middle of paseo de reforma, which is walking distance from reforma 222 (a very nice mall), plaza de la republica and a 25-30 minute walk to the national museum of anthropology. There's also a starbucks right next door which is quite handy. The... More

Overall thehotel is well located. I had an executive room including breackfest and " happy hour" The rooms are clean, the shower had a small tab, it was dificult to have just a shower The food in the executive louge was alitle disapointing, and beverages need to be paid. besaide this a ery good expirience

Was in Mexico City for two night, and had a great time at the hotel. Staff, service, cleanliness and accommodation were all first rate! Planning to return soon. Restaurant was excellent in both food quality and service. Had business meetings there which were outstanding with excellent nooks and crannies to have impromptu discussions.

This was the largest and most opulent hotel in Mexico City when it first opened in the early sixties. It has kept up with the times and made many changes and it still has that old money feel. It is right next to the Centro Historico and Zona Rosa on Paseo de la Reforma. The beautiful Angel of Independence is... More

First of all, the customer service is outstanding. The place certainly is not bad, but the rooms leave a lot to be desired. It is way past time for a remodel. It is not up to par with Starwood properties. It's a perfect location, however, for la Zona Rosa. It is right beside the US Embassy. The pool on the... More

The hotel is older, but is very well kept. Request a room on a higher floor to avoid street noise. If you plan on spending the majority of your time in Centro Historico, Centro or La Zona Rosa, this will be perfect. Right next door is the US embassy for any consular services you may need. The rooms are a... More

It is a Sheraton that could have been better. The rooms were old and the breakfast and the hotel cabs are very expensive. I guess there are better options nearby Reforma. The good thing was that they were very kind on asessing and offering me a tour to Teotihuacan Piramids that was better, safer and less expensive from the one... More

Just arrived. Did not have any non smoking rooms left (even though i did call ahead and ask for one but they are full) They they did send someone immediately to ensure it was freshened out and did not smell. Older hotel but very attentive and friendy staff. Lookong forward to our stay!

As a Platinum member I am privileged to sometimes receive additional amenteties but let me tell you this staff goes all out for customer service. As I arrive they have a separate area for checkin there I was greated by huge smile and eager to assist front desk staff, I was then upgraded to a corner suite which I couldn't... More