Gran Hotel Ciudad de Mexico (Mexico City): Hotel Reviews, Deals, and Photos

Hiwinnie

Hong Kong, China

1 review

“I made the right choice to stay with this hotel!”

Reviewed 24 May 2012 NEW

When looking for hotels for my stay in Mexico city, I found lots of good comments about Gran Hotel Ciudad de Mexico. The good comments were too good that almost made me doubt them not "real". After I stayed there for 4 days plus the bad experience in another hotel following in the same city, I do miss Gran Hotel... More

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We feel relieved to know that you decided to experience the quality of our services by yourself, and that you were able to test out a whole lodging experience at the hotel. We feel very proud to receive all kinds of feedback from our guests and, without mattering whether if they are positive or negative, we pay special attention to... More

starhubl

Beijing, China

1 review

“great stay”

Reviewed 19 May 2012

stayed there for 2 nights in a junior suite, perfect location, right at zocalo, my window is looking at zocalo directly, helpful concierge, fascination lobby decoration and antique lift, very good stay overall More

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It is a pleasure for us to attend you and we feel very happy to know that you had the chance of using our wrought-iron panoramic elevators. These lifts, like most of the building, have their own personal and interesting history which we would more than happy to share. These completely original lifts have been carefully preserved to the point... More

freqtraveller2011

Contributor

18 reviews

Reviews in 7 cities

8 helpful votes

“Excellent location and hotel except for the service”

Reviewed 16 May 2012

2

people found this review helpful

This beaux-arts historic hotel is wonderful; large rooms with high ceilings, unbeatable location, excellent amenities, and palatial hotel lobby and entrance. However, the service does not warrant a 5 star. The service is surprising perfunctory, and does not match the grandeur of the hotel. My magnetic key had problems every single day and had to be reprogrammed twice every day... More

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See 11 more reviews by freqtraveller2011 for Mexico City

Thank you for taking the time to write your sincere thoughts on your recent stay with us. It is a shame that you had such an impression about your latest experience, nevertheless in the hotel we are always working on our opportunity areas in order to keep excelling on our services; which is why we dearly appreciate all the feedback... More

AussieJean

Aussie

1 review

2 helpful votes

“I Would Recommend”

Reviewed 11 May 2012

2

people found this review helpful

Hello, The hotel is fantastic, as is the beautiful room where we stayed. There was a little problem with the shower, which was fixed immediately. The American Breakfast was very nice, as was the service from start to finish. I must ask which room we stayed in, so we can ask for this room again! More

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Thank you for letting us know you had such a pleasant time at our hotel. We are always looking for different ways to fulfill all of our guests’ expectations in order to offer them very especial experiences. Due to this we dearly appreciate to receive their comments, doubts or requirements because this way they offer us the chance to get... More

TripDrug

Geneva, Switzerland

Senior Contributor

24 reviews

Reviews in 20 cities

31 helpful votes

“Iconic, would highly recommend this hotel”

Reviewed 10 May 2012

Upon arrival the whole layout is quite stunning, with an amazing art nouveau entrance and lobby area up to stunning stained-glass roof. The rooms are old-world charming, with four-poster beds and curtains around the bath. We had a corner room on the third floor, overlooking the Zocalo square - quite perfect (although the carpet could have done with a good... More

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Thank you for taking the time to write your sincere opinion about your recent experience with us. It was a pleasure for us to attend you and we wish to keep having that privilege in the future. About what your comments on our Terrace restaurant, we are very sorry to know that you felt that way. We also had wished... More

Linda F

Melbourne, Victoria, Australia

Reviewer

4 reviews

Reviews in 2 cities

“Fantastic hotel - would go back again”

Reviewed 8 May 2012

Fantastic grand hotel. We were pleasantly surprised by the size and quality of the bedroom and bathroom. Very, very convenient location. More

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See 2 more reviews by Linda F for Mexico City

Thank you for your kind comment, it was our pleasure to attend you. As you kindly point out, one of our great advantages as a hotel is the zone we have the privilege of being located in. The downtown area of Mexico City is without doubt one of the most important and remarkable places in all the History of our... More

bradElpasotexas

el paso texas

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Magnificient lobby”

Reviewed 25 April 2012

Stayed at this magnificient hotel 5 days in april. Great location right on the Zocalo. Rooms decorated nicely ...beds ,bathroom, furniture, safe all that you could want. Staff vert helpful and arranged for a tour of PUEBLA. We will definitly come back to this hotel. More

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Thank you for your kind comment. Be sure that every time you decide to visit us you will be gladly welcomed and that we will always be eager to help you plan your stay in the City. We are always looking for opportunities to assist our guests and have a more active participation in their traveling experience. Due to this... More

wallysaskatoon

saskatoon

Senior Contributor

48 reviews

Reviews in 18 cities

14 helpful votes

“Outstanding”

Reviewed 23 April 2012

We stayed at the Outsinding property for 5 nights, the room, the service, the location and everything was all one could wish for. More

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See 4 more reviews by wallysaskatoon for Mexico City

It was our pleasure to attend you. We hope that we had the chance of also receiving you in one of our different restaurants. The Terrace restaurant is an excellent choice for people who wish to enjoy the beautiful Zocalo view at the time they savor one of our Mexican cuisine courses. At our “Café Ciudad de Mexico” you will... More

Jennifer M

Sonoma

2 reviews

Reviews in 2 cities

3 helpful votes

“Beautiful Hotel and a Great Value!”

Reviewed 21 April 2012

1

person found this review helpful

Located in the heart of the historic Zocolo neighborhood, the hotel is within walking distance to many restaurants, shops, and tourist attractions. The hotel is beautiful and the rooms are large and very well maintained. We had a wonderful view of the main plaza from our room, where we watched the raising/lowering of the Mexican flag ceremony each morning and... More

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We are very pleased to know that you enjoyed every aspect of your recent stay with us. It is also a pleasure to know that you had such a good impression of our “Leisure Package”, which is part of our special lodging experience offered exclusively by our website. This special package includes the room rate + American breakfast + the... More

Eddie388

Cape Town Central, South Africa

2 reviews

Reviews in 2 cities

“Perfect”

Reviewed 17 April 2012

Had a wonderful stay at the hotel! Even got upgraded to a room facing the Zocalo! The location is as central as you could ever want to be. 20 min from the airport and walking distance to most of the significant sites of the city. Metro also only a 2min walk away. Beautiful views over the zocalo and the flag... More

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Thank you for taking the time to write your opinion about us. We feel very pleased to know that you enjoyed the daily flag ceremony that our guests who stay in Zocalo view rooms have the opportunity to witness. We hope you consider to visit us in patriotic Mexican dates such as February 24th (Mexican flag day) or our very... More