Word of warning - if you're travelling independently as we were, this place is almost impossible to find. We drove past it 3 times without realising and only found it thanks to a very helpful Transit Policewoman. And - another word of warning - Taxco is NOT a town you want to go driving around willy nilly. The streets are... More

The manager is the worst I have ever dealt with. I called the hotel eight times over a 2-week period and eight times was told she would call me back to confirm our reservations, but was told they were holding our rooms. She never returned my calls. When we arrived, they told us they had never heard of us, but... More

The hotel was in a very good area, close to everything. Had a swimming pool. The staff were all really nice and helped us with everything. It was nice and clean and cool. More

I was extremely pleased with my stay at the best western of Taxco. I thought it was refreshing to see a familiar face on my trip. I enjoyed the minimalist decor the hotel had to offer as well because I'm not really fond of the colonial style that is mostly present in this city because I've stayed at other hotels... More

Hotel has a great location near downtown Taxco, that's why you must use the valet parking service. They took my car the day I arrived and marked a little detail underneath the left door in the paper they give you to claim the vehicle back. On the next day, when I asked them to bring my car, there was two... More

Our room was noisy (street side) and they kept losing our keys to the car, which was very frustrating. On our last day, they lost the keys to the car in front of ours in the garage. Therefore, we couldn't get our car out. Thank god we didn't have a flight to catch. They finally found the keys, but it... More

This hotel isin downtown plus it is clean, comfortable and the staff was very friendly, I have been in Taxco before, but the first time at the best western I enjoyed my stay plus they have a pretty and privite place to go if you want to swim or relax out of town, I highly recomend it and for sure... More

This hotel is very clean and safe. The rooms smell good and are well maintained with clean white bedspreads and decent toiletries. It is not fancy or antique but it is more up to U S standards then most or all of the other hotels in the area. It is air conditioned, and has free internet. The staff is friendly... More

Room with no window, terrible smell, hiked price should have reflected a totally different reality. In addition, it is charmless, with nothing but a great location to save it from being a total failure. Avoid, avoid, avoid. This is not a Best Western by anything other than a name. Breakfast was nice, though, but not included. More