We have stayed here in the past but has been a couple of years since we've been there. There is construction going on but the changes they are making are wonderful. We don't go to Cancun Palace to hang out in the lobby where most of the changes are occurring at this time so the construction process didn't really affect... More

I just returned from Cancun Palace / soon Hard Rock two days ago. Yes there is construction in the lobby however I was not there to spend time in the lobby I was there to spend time at the pool or the beach. I will say that after all the completion it looks like it's going to be great. I... More

My best friend and I stayed here last year May and for the first time going on vacation without any parents and children, I must say wat an awesome experience. Ceaser at the pool bar was awesome. Made any and everything certainly made the drinks strong, so you will be drunk after 2-3. Pool area gets crowded early so you... More

I take reviews very seriously before I spend my money on anything, as should everyone. And I feel that it is my duty in response to share my experience as well for the good of another. Both good and bad of course. In the following I want to review not only my stay with the Cancun Palace but my overall... More

We went with another couple who have a son with some challenges. Everyone was kind and wonderful. The food was great. The service fabulous and the ocean front room to die for. They really know how to make a vacation great! Thanks we will be back! Oh and the spa services divine. More

My husband and I are premier members and have been here at least 7 times! We love this resort! Perfect for family fun and friends! Lots to do! Everyone is just so happy and eager to please! Spent many days floating in the pool and hanging out at the pool bar with Cesar, Zenen, Angel and Claudia! Food is always... More

First time to Cancun Palace and loved it! We met friends at Cancun Palace, as it is one of their favorite resorts. We had a great time! The views from our 10th floor jacuzzi room were spectacular, the water so pretty! We spent most of the time at the pool and volleyball court, so the construction did not bother us,... More

omg,best place to be,neva bin anywhere like it in my life.wud go bk 2day if i cud,its a shame no english travel companys hav this hotel on there books.rooms were amazin,food out ov this world.we were treated like a king and queen.we also ventured 2 the fish restaurant jus outside hotel twice durin our 2 wk stay n that was... More

Good people, great food, very clean, but no common sense at all! We are currently still at the palace and are getting married her tomorrow. We sent our suit and wedding dress out to get pressed. Which the dress was in a cover so I the groom would not see it. When I arrived back to our room the dress... More