I am so unhappy with this company. Some how it has to be fixed. I do not have $500+ to waste on a crappy vacation. While we were staying in Cancun a number of things happened. First we were booked for Avalon Bay. They did not pick us up at the airport. We finally arrived and was told our reservations... More

Stayed at the Avalon Bay for my vaction recently. I went with 4 friends whereby we shared two rooms. However, the room accomodations were not the same even though we paid the same price. Our room had no phone and poor air conditioning and the other room had a phone and good air conditioning. When we both asked for bottled... More

Lush relaxing resort on the bayside, with quiet azure waters, but ocean surf available through sister resort nearby. Beautiful grounds, well kept, and comfortable rooms/cabins. Resort away from the madding crowd, but close enough with public transportation to all the action if you want it. Most relaxing week we've had in years! More

On my first trip to Cancun last week, Mar. 1-8, my boyfriend and I stayed at Avalon Bay. The location is great- it's not too far from the city and it's close to all the Hotel Zone bars and restaurants. This place has a beautiful, well-kept garden complete with beautiful peacocks. However, this place is not for those who don't... More

Our visit was in December 2002 and we had a great time there. It was a quiet resort, not that many people around. Very well kept up and clean, but an older complex. The staff go out of their way to accomodate you. Since the resort is small, the waiters in the restaurant remebered our names and brought us our... More

My first visit and it won't be the last. We wanted a quiet hotel and it was just that. The staff were excellent and made it so easy to relax. The food was very good although more choice would have been better. The drinks were spot on and varied. More

My boyfriend and I stayed at this resort in July 2001. It was by far the worst vacation we have ever taken. We have traveled around Mexico a number of times and we are vary familiar what is acceptable. This resort was flooded with bugs. They encompased the counters, were in my clothes, the were everywhere, and they left the... More