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Ocean Spa Hotel

3.0 of 5
Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ocean Spa Hotel
Ranked #113 of 175 hotels in Cancun
3.0 of 5 stars 558 Reviews
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558 reviews from our community

Traveller rating
    80
    136
    132
    87
    123
See reviews for
Families
86
 
Couples
189
 
Solo
12
 
Business
2
 
What travellers say
  • Time share(25)
  • Very nice(19)
  • Timeshare presentation(17)
  • Smart circle(13)
  • Royal sunset(11)
Date Rating
Port Huron, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 May 2012 NEW

The hotel is only a 3 star, but very clean, nice beds. GREAT people! Everyone was so nice. I want to say a big thank you to Jose, for all the help he gave us with the language and places. Thanks also to Gabriel, Sam, and Eloysis. If you want to go out at night and have fun, look for... More

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Bude, United Kingdom
1 review
5 of 5 stars Reviewed 27 May 2012 NEW

We have recently returned from two weeks at the Ocean Spa, we had a great time and the staff were excellent, I must mention Yuri from Concierge, Samuel, Enrique & Santos who worked mainly in the outside area, they were brilliant and kept us well fed and watered. We will be returning in a couple of years and hope we... More

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Dallas, Texas
1 review
3 of 5 stars Reviewed 23 May 2012 NEW

I recently stayed at Ocean Spa Hotel with my boyfriend for 6 days/5 nights, and honestly after reading all the horrible reviews was quite worried. In the back of mind I was expecting the possible need to book a new hotel once we arrived. HOWEVER, I quickly realized the reviews I read differed greatly from our experience. Don't get me... More

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Toronto, Canada
1 review
4 of 5 stars Reviewed 20 May 2012

My first time Cancun and will not be my last, the hotel is an older one, but the best staff in Mexico work here and more than make up for it. Yuri A. at the bars =awesome drinks,special staff to keep you fully entertained are Donaciano, Alberto, Jose, Santiago, Kendor, Lucia and Yuri at concierge has all the answers for... More

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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 May 2012

small hotel has a core group of front end, bar and restaurant staff that make you feel like you are part of "the family." Of particular note was Hector, at the front desk, Yuri, at the bar, Jessica and Lucia as the hostess in the restaurant, Leonardo, Pascual, Luis, Roberto, and Alberto as wait staff. The padded beach chairs were... More

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Manhattan, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

It was mine and my best friend and sisters first time in Mexico, We loved the staff except for the receptionist Wendy, Shes a rude unprofessional person a staright up b****! But on another note, We love love love Yuri, he is by far the best bartender there We so recommend him to anyone. We were treated so nicely by... More

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Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

Thank you all the staff our stay was very good at your hotel. Friendliest people in the world, attentive, courteous, respectful. Love the food, never the same menu, thank you chef Javier, Roberto, Kendor Kil Koh, Pascual, Arcadio, Dany Lucy, Jess Excellent service!!! Very clean.For sure we will be back More

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Baxter, Minnesota
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 May 2012
5
people found this review helpful

We booked our stay through RTA Vacations for April 23-27th of 2012...When we got to the airport and tried to get our ride to the hotel it took 2 times of talking to him to get him to see us on the list. So then when we get to the hotel we are shuttled off to talk to the concierge... More

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4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 May 2012
3
people found this review helpful

I had read many of the reviews on line and some were good and some were bad so i was not too sure what to expect. I really liked the people working there. They were friendly and helpful. My room was fine and clean. I loved to sit out on the balcony and watch the world go by. Their is... More

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Edmonton, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 30 April 2012
4
people found this review helpful

I liked this place. The staff was excellent, rooms were always cleaned. Yuri will keep your glass full while you are on the beach. If you are into going out to clubs Benni will take care of you. There are Jet ski tours right out on the beach and to the left I defiantly recommend doing that. All in all... More

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Additional Information about Ocean Spa Hotel

  • Ocean Hotel Cancun
  • Club Carrousel Cancun
  • Club Carrousel
  • Hotel Carrousel Cancun
  • Carrousel Cancun
  • Ocean Hotel Cancun Mexico
Address: Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* S$58 - 222

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Ocean Spa Hotel
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