This is definitely not a luxury resort but for the price it cannot be beat. The service was above average and the staff really make this place outstanding. They are constantly cleaning, everything, everywhere. Very helpful and always trying their best to make sure everyone was entertained.which was very important since we were traveling with two 20 year olds. The... More

So it is Wed and the resort is having free Wifi Fromm 11-2 so we can update our Facebook accounts. Normal fee is $15 day per device. They do have a room next to checkIn/reception that has 2 terminals for use. The catch? You have to purchase time at the front desk and it is 50 pesos for 10-15 minutes.... More

It would not have been a good holiday if Manuel, Julio, Paloma and Hana weren't there. In fact I would like to thank all of the staff as we all had a fantastic holiday. Big thank you also to Daniella and Gabriella from the lobby bar. Can't wait to go back . From the Harlem shake squad. England

I went with a friend and the check-in was easy and quick, the room was super-duper clean and we had excellent view (8th floor). All staff is there to help you or make you feel welcome. There customer service is EXCELLENT! I felt the bartenders at the pool we're way friendlier than the ones in the lobby. Pool Bar closes... More

We stayed in Royal Solaris for 6 nights in May. The Hotel is little outdated, but clean. Due to weather condition we had to stay inside of the hotel during day times and it was really boring. One of the reasons we decided to stay in this hotel is kids club. We had 18 months old daughter with us and... More

My Husband and I just returned home from a 1 week stay at Royal Solaris....We had a fantastic time!! The entertainment staff were wonderful!! Fernanda, Hana, and Manuel were our favorite!! The nightly shows were so great!! The drinks were ok....The food in the buffet for lunch and dinner were not the best....The breakfast buffet was good....Fresh omelets and waffles... More

It's hard to have a bad time in Cancun when the beaches are beautiful and the sun is shining. I have been 5 years now and stayed at a different all-inclusive each time. This one fell to the bottom of the list, unfortunately, because the hotel needs repairs and the food was pretty bad. It didn't ruin our experience at... More

Stayed here for 6 nights in late April and we were happy with our stay. The rooms yes are a bit outdated, but our room was always clean, we were on the 5th floor and had a good ocean view. There are two options for dinner, the one restaurant has a different theme dinner each evening, and we liked that,... More

Royal Solaris had the worst buffet food I've ever had in Cancun. My fiancée was sick for a week after we came home. Most of the staff was friendly but one of them helped themselves to all the cash ($325) that we neglected to lock in the safe before we went to the pool on our last day. That was... More