We have stayed at the Casa Maya in Cancun many times. Our most recent trip was in March 2013. The hotel is very nice but you have to ask for what type of room you want when you check in and it's best to "go look" before you move in, we had to request a room change on several of... More

We picked Casa Maya because we do not like all inlcusive; and they offer the stay with a full kitchen. I was born and raise in Mexico so I am comfortable going around the city and looking for fun places to eat/drink or explore. My husband does not speak Spanish but feels comfortable going around with me. The hotel is... More

We stayed with our cousins who own the time share. Initially, we were in the regular rooms. The rooms are clean and comfortable but the kitchen is outdated and difficult to work in because of the stove..it was either blazing hot or cold. However, my cousins upgraded mid-week to Elite status and we were moved to the new remodeled floor... More

Let me start by saying we are members due to a recent inheritance with four years remaining. We went to Casa Maya for the first time last week with our Ambassador level membership. The first thing they do when you get there is have you take a seat so you can meet with a representative. Amy was ours, and she... More

My wife, and friends made our 5th trip to Cancun, and made our 2nd stay at Casa Maya. It is an older, and somewhat dated resort as it was one of the first in Cancun. However, this gave them the first choice for beachfront property. The Casa Maya beach is gorgeous. We have stayed at other higher-end resorts, and not... More

We have had a lovely stay in Casa Maya. Very clean just everywhere, every day activities at the swimming pool and on the beach. Very friendly staff. Swimming pools and the water in the sea are luke warm, just lovely. Just watch out for the sun, have had a very bad sun tan on the first day. Can't complain about... More

We spent Spring break ,the last week of March at Casa Maya. We were greeted at the door by a sales rep and couldn't go to our room without a Margarita and a sales pitch. Then we were pressured into having a breakfast with the sales rep. We didn't respond to any of that. The bar is nothing special. Everything... More

This is an old hotel, kept in fair shape, not a lot of fantastic remolding . They do work on the lobby a lot and it looks spectacular. The rooms could use some rust removal around drains and caulking, otherwise it's ok. The sales pitch for timeshares was annoying they do not know when to stop, they pull out all... More

Spent the last week of March 2013 at the Casa Maya. We stayed in a very spacious 1 Bedroom unit with 2 double beds and a murphy bed if you needed it in the living room. Kitchen fully equipped, livingroom and dining area were large and there was a separate walk through closet plus a big bedroom. Our room was... More