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Barcelo Costa Cancun

3.5 of 5
Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Hotel amenities
Barcelo Costa Cancun
Ranked #66 of 175 hotels in Cancun
3.5 of 5 stars 1686 Reviews
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1,686 reviews from our community

Traveller rating
    619
    472
    268
    182
    145
See reviews for
Families
211
 
Couples
494
 
Solo
18
 
Business
8
 
What travellers say
  • Beach bars(44)
  • Very good(38)
  • Buffet restaurant(25)
  • Pirate ship(23)
  • Coco bongo(23)
Date Rating
ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 28 May 2012 NEW

We are here for a wedding for our nephew and the hotel wedding coordinator keeps "changing" things and basically messing up the wedding plans for them. The bride had been taking the "changes" very well up until this evening which is the eve of the wedding when they suddenly decided to cancel her hotel room and refused to reinstsate it.... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

Hotel was ok for the price, rooms were lovely and clean. Very disappointed with the balcony, you couldn't get a chair on it, it was that small. The food was very repetitive, especially if you like 'beef in sauce'. The Spanish restaurant wasn't exactly Spanish either, they didn't even do paella! The pool is lovely and there are plenty of... More

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Newcastle
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

I have no complaints about this hotel. The staff are all very friendly, mostly the bar staff - even our cleaner was so friendly! The a la carte resteraunts were all great, especially the buffet. Make sure you ask to sit outside as it looks over the ocean! This hotel is right on the beach, where you can get free... More

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rockford, wa
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 19 May 2012
4
people found this review helpful

What a wonderful vacation. We just got back last night from 10 nights. Yes, it was LOUD during the day and Yes the street side rooms are noisey during the night. After two or three nights you get used to it and sleep right through it! But you cannot say anything about the customer service there. We were treated like... More

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Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
21 May 2012

Dear Customer Thank you for choosing the Barcelo Costa Cancun during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. Very truly yours, The Management More

Aurora, Colorado
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 18 May 2012

Went last summer and had a terrible time. The staff was INCREDIBLY rude (although the staff entertainers at the pool were awesome), the hotel was noisy, and they refused to do anything about the wasted people walking through the hotel floor screaming at 3am. The rooms were dirty, the water was always cold, and I had to call the front... More

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blackpool
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 May 2012
4
people found this review helpful

First room was not satisfactory however reception changed straight away. After early problem we found this hotel to be just great. Food good staff great . There are trips to book with the holiday reps or in the hotel. Do not book with them as there is a guy next door who runs a company called Nautica Travel and he... More

Was this review helpful? Yes
Marc Giesemann, Marketig Office at Barcelo Costa Cancun, responded to this review
21 May 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Sandra Giesemann More

prince rupert b.c
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 14 May 2012
4
people found this review helpful

I enjoyed my stay!! it was a great location dont come here if your only looking for R&R this is more for budget partiers didnt notice alot of kids here more y0ung adult to mid age adults food was good only one main buffet the beach bar was good the lobby bar closes early in my opinion but they always... More

Was this review helpful? Yes
Marc Giesemann, Marketig Office at Barcelo Costa Cancun, responded to this review
21 May 2012

Dear Customer Thank you for choosing the Barcelo Costa Cancun during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. Very truly yours, The Management More

Morecambe, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2012
1
person found this review helpful

I too was a a bit anxious at staying at this resort, but I really had nothing to worry about. The rooms are great, cleaned every day and your fridge re-stocked. The food was edible, i'm not really a fussy eater but I found I was eating the same thing everyday. The mexican restaurant was awful, the chicken is boiled... More

Was this review helpful? Yes
Marc Giesemann, marketig Office at Barcelo Costa Cancun, responded to this review
21 May 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Sandra Giesemann More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2012

I went 11.6.11 with 3 friends, we ranged from 24-31 and had a ball here! lots of young people, dj at side of the pool, entertainment team always putting on activities to keep you amused (football,water polo,beach volleyball) it is around 10 mins on the bus/taxi from main strip tho the buses are every couple of mins and cost around... More

Was this review helpful? Yes
Marc Giesemann, Marketig Office at Barcelo Costa Cancun, responded to this review
21 May 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Pontefract, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2012
2
people found this review helpful

We ie my sister myself and my mum just arrived back from the Barcelo and found it to be fantastic, yes it was alittle out of the way but all u need to pay is 40p per person to get anywhere u want to go, the hotel staff were fantastic, waiter in the buffee were amazing the maid cleaned our... More

Was this review helpful? Yes
Marc Giesemann, marketig Office at Barcelo Costa Cancun, responded to this review
21 May 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. Sandra Giesemann More

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Additional Information about Barcelo Costa Cancun

  • Barcelo Costa
  • Barcelo Cancun
  • Gran Costa Real
  • Costa Real Cancun
  • Barcelo Costa Cancun Hotel
  • Barcelo Costa Cancun Mexico
Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Price range (per night):* S$192 - 425

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Barcelo Costa Cancun
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