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Barcelo Costa Cancun

3.5 of 5
Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Hotel amenities
Barcelo Costa Cancun
Ranked #66 of 175 hotels in Cancun
3.5 of 5 stars 1686 Reviews
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1,686 reviews from our community

Traveller rating
    619
    472
    268
    182
    145
See reviews for
Families
211
 
Couples
494
 
Solo
18
 
Business
8
 
What travellers say
  • Beach bars(44)
  • Very good(38)
  • Buffet restaurant(25)
  • Pirate ship(23)
  • Coco bongo(23)
Date Rating
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

Went on a family vacation with a 2 1/2 year old, my husband and a 6 month old baby. First room we checked in to was dingy, overlooked the very noisy main road. Very dark, dirty, musty....almost left the hotel. One hour later and $175 USD we were in a large, spacious oceanview room on the beach. Well worth the... More

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Dallas, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 30 January 2012
4
people found this review helpful

My girlfriend and I stayed here last July. Had it not been for the terrible staff and terrible food, I'd rate this place a 3 out of 5 because the rooms aren't bad and the pool and beach area are nice. The Food: I got sick twice in a week by eating at their terrible buffet restaurants. On the last... More

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Ayr, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 29 January 2012
5
people found this review helpful

Will definately return to this hotel,spent 2 amazing weeks here & have not STAYED in a better hotel .Quality & Variety of Food is 1st class,All areas of hotel have the friendliest & most helpfull staff.If you want a complaint,1 DAY WE HAD RAIN,but even that was 1st CLASS RAIN,Scun More

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Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Spring, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Well we picked this because of the price! It was a group of girls age 21 - 40 and we had a great time. The hotel was about average. The rooms were clean, and ours had a hammock on the balcony with was nice. The beach was nice and the water was free of rocks and was calm. The beach... More

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Kelowna, Canada
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 27 January 2012
8
people found this review helpful

We found the Barcelo Costa to be a very clean, nice hotel.We were on the ground floor looking out to the garden area.We found the room to be a good size.Our bed was comfy as we spent alot of time in it! LOL... The staff are absolutely amazing! Everyone is always smiling, greeting us, and always there to help and... More

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Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Customer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann More

Vancouver, Canada
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 25 January 2012
7
people found this review helpful

My partner and I sayed at Barcello for 8 days and had a blast! Our room was nice, had a huge bed, clean bathroom and a ok view of the pool area. The food was great - the buffet selection was huge and we always found something to eat. We ate at the three other restaurants inside the resort several... More

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See 2 more reviews by Rachael B for Cancun
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Costumer, Greetings, thanks for choosing Barcelo Costa Cancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, It would be a pleasure to have you on a longer break soon. With best regards, Marc Giesemann More

Paisley, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

Beach too small and packed, food rubbish probably the worst ive ever had on all inc, sevice friendly, drinks good, very noisy in rooms at night, woke up every morning at 6 by deliveries, maids arguing n banging, lobby bar small and packed at nights, it reminded me of benidorm a bit which is not our kind of place ,... More

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Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Sir Receive a warm salute from Barcelo Costa Cancun. I hope this message finds you well. Customer’s feedback is very important to us. I have reviewed this claim regarding your recent trip to our hotel and I am deeply sorry that you encountered some issues during your stay, because customer satisfaction is our top priority and it seems that... More

Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 January 2012
3
people found this review helpful

this hotel is stunning. we didnt actully book this hotel we got moved hotels because the other hotel was being refurbished and can honestly say we were not disappointed everything you could need from a hotel, pleasent staff (they cant do enuff for you and are always smiling) superb food, hotel was spotless. just amazing!!!! More

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Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Customer Thank you for choosing the Barcelo Costa Cancun during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. Very truly yours, The Management More

Chester, Nova Scotia
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

My husband and I just returned from a week at the Barcelo Costa Cancun for our honeymoon from Jan. 14-21st. I did many weeks of research and read many reviews on tripadvisor before booking this hotel, and all around we had a great week and for the price we paid we got our money out of it. We stayed in... More

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See 3 more reviews by Amanda R for Cancun
Toronto, Canada
1 review
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 January 2012
14
people found this review helpful

My boyfriend and I visited the Barcelo Costa Cancun on February 7-14 2011. I'm a tad late writing a review, but I wanted to share our experience!! While selecting a hotel in Cancun, Mexico a friend suggested we check out the Barcelo resorts. She claimed she had been to a view in her recent travels, and was always satisfied with... More

Was this review helpful? Yes
Marc Giesemann, Marketing Office at Barcelo Costa Cancun, responded to this review
30 January 2012

Dear Costumer, Greetings from Barcelo Costa Cancun It was a pleasure to have you with us. We appreciate taking time to review our services, and I am glad you have rated most of our services very high. Thank you for choosing Barcelo Hotels More

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Additional Information about Barcelo Costa Cancun

  • Barcelo Costa
  • Barcelo Cancun
  • Gran Costa Real
  • Costa Real Cancun
  • Barcelo Costa Cancun Hotel
  • Barcelo Costa Cancun Mexico
Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Price range (per night):* S$192 - 425

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Barcelo Costa Cancun
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