Stayed at the Golden Parnassus April/May 2012 - Check in Staff could be a bit more friendly and more helpful. Changed rooms but only because we wanted a higher floor. Food in the Sumo was our favourite (keep smiling Manuel!) only because the Shangri La insisted that gentlemen wore long trousers - would be better if this was changed to... More

I have nothing but great things to say about this resort. We booked through Appel and had no problems except the Appel rep hounding us because we told him we didn't want to leave the resort. He was less then impressed and told us we were boring. We were greeted as soon as we arrived and sat in the lobby... More

My husband and I stayed at the Golden May10-17 for our honeymoon. We didn't know what to expect because we have never been to an all inclusive resort before. Our flight was great and our transfer to the resort went good-we didn't have any hassles. When we got to the resort we were greeted by Adriana(who is soo soo wonderful),... More

Travel to Cancun was seamless!Arrived 40 minutes early.Private transfer to Golden Parnassus was direct and brief.Niki happily retrieved my luggage and directed me to the sitting area where I woule be greeted by the front desk hostess.Adelina was the worst!She presented no smile and was negative.She instructed me that I was receiving a 4th floor smoking king acccomodation when my... More

I don't even know where to begin with my review. We went there for our honeymoon starting May 6 thru May 13. We are from New Jersey and neither of us had ever been to Cancun or any part of Mexico prior to this trip. We had a B L A S T!! We paid for an Oceanview suite with... More

My wife and I are approaching or in our golden years and selected the Golden Parnassus from this website for our 7 day stay in April 2012. It was an excellent choice. This was our first exposure to the hotel, yet on arrival; we were greeted by the staff like we were old friends and immediately escorted to a table... More

My Husband and I are from NJ (Shore area) Just returned from a 5 day 4 night getaway ( May 13th-17th) We were a bit nervouse about the Bumping situation but had no problem actually were upgraded to an Ocean View with King Bed ! Staff was so pleasant, fun and accomodating. Beach and water were Amazing, activities were so... More

My husband and I traveled to the Golden and Cancun for our first time in 2009 by ourselves. We met some truly amazing people. This year we are going back for our 4th time to meet the same people we met 4 years ago, along with others we met the years after that. This hotel is amazing and the staff... More

My hubby and I visited the Golden yet again 5/3/12 thru 5/11/12. It was again an awesome vacation. (We have probably been here 12 times.) We arrived before check-in time and were greeted warmly, but as expected our room was not ready. Not a problem, changed into some shorts and flip flops and enjoyed some drinks and lunch. Room was... More