We are staying there this week, the fifth time. Obviously we love this resort. I was having trouble with a stiff neck due to the large pillows. Went to front desk to ask for a down pillow that would be smaller. The front desk manager said they had none. When I explained the problem he said he would see what... More

Excellent family vacation. Resort and beach are immaculate. Staff is wonderful. Planned activities for both adults and kids. Sports desk available to use kayaks, sailboats, snorkels, ping pong, tennis and beach/water volleyballs. Family friendly atmosphere. Enjoyed the access of other Royal Resorts (2 next door and free shuttle to others). Can't wait to go back! More

We arrived after a very long flight from Tenerife in Spain via Barcelona/Atlanta was greeted by Thomas Moor Travel to take us direct to the resort qick and easy. What a great resort right on the beach, we stayed here for 14 nights in 2 bed 2 bath apartment. Can't fault anything except the noisie aircon and the food in... More

We stayed here the last week of October when hurricane/tropical storm Rina came to town later in the week. The rooms were good considering the hotel is 30 years old. Our maid Georginia was great! The staff was lovely. The staff works so hard to please their guests. As for the food it was okay being Mexican/American you look forward... More

We spent a fun week at the Royal Mayan in Cancun over the Fourth of July 2011. The rooms were very average. The poolside bar was great and the wait staff was nice and a lot of fun. We found the people staying there to be really friendly and outgoing (which has its pros and cons). We stayed free using... More

We stayed on an RCI trade not knowing what to expect as we had never heard of the Royal chain before. I have to say, we were stunned with the value of this resort overall. There is an overwhelming good spirit of helpfulness and kindness from all members of the Royal team. Rooms were spacious and clean. Views were amazing. More

We had never been to Cancun before and we were a bit reluctant. A good friend is Mexican and they told us that it was a great place to go, and they were right. We selected the Mayan strictly on price. We went during the second week of October and since it was not season they gave us a price... More

We stayed at the Royal Mayan for one week in August. We were leaving the NY area and were very lucky to get out of the airport right before Hurricane Irene took hold. The Royal Mayan was beautiful. We own at the Royal Sands (a sister resort) but traded for this week so we could bring my daughter and her... More

We stayed in a 2 bedroom, 2 bath villa at the Royal Mayan Resort September 10th thru the 17th of 2011. To begin with, we booked online before our trip began round trip airport transfers with Valet Cancun. There were 4 of us on 2 different flights but arriving and departing within a half hour of each other and they... More