JW Marriott Cancun Resort and Spa (Mexico): See 1,430 Reviews and 1,204 Photos

Also Known As:: Jw Marriott Cancun Hotel Cancun; Jw Marriott Cancun Resort; Marriott Cancun; Jw Marriott Cancun; Cancun Marriott; Jw Marriott Cancun Hotel

Address: Blvd Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#19 Romantic Hotels in Cancun

#21 Top resorts Hotels in Cancun

#21 Luxury Hotels in Cancun

#22 Family Hotels in Cancun

#25 On the Beach Hotels in Cancun

Price range (per night): S$221 - 437

Hotel Class:4.5 star (4.5*)

Reservation Options:: TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Travelocity, BookIt.com, MexVax, Venere and Tingo so you can book your JW Marriott Cancun Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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1,430 reviews from our community

See which rooms travellers prefer - 182 traveller tips

Cubicle_Jockey

Atlanta, Georgia

Senior Reviewer

10 reviews

3 hotel reviews

Reviews in 2 cities

4 helpful votes

“Great family vacation!”

Reviewed 23 May 2013 NEW

We stayed at the JW Marriott Cancun from May 13-17. We had the Ocean View guest room and my in-laws had the JW Luxury Suite. Upon arrival, the bellhop efficiently handled our bags, ready to deliver to our rooms. Check in was quick and easy. Ms. Magali helped us sort out our Marriott Rewards account as well as provided excellent... More

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ResortTravaler2013

1 review

“Beware of Beach Vendors!!”

Reviewed 18 May 2013 NEW via mobile

Pros- My family stayed here for 7 days in April for a few nights before moving on to Playa De Carmen and really enjoyed the JW Marriott. The beach and pool was perfect for my 6 year old son and 9 year old daughter to swim in and soak in the Cancun sun. The Sedona grill has an excellent breakfast... More

Thank you very much for your review. Mexico’s beach areas are Federal Zone and we cannot prohibit people’s transit through them, but we will be glad to reinforce this point with our Security Agents and have them look into this matter closely. More

cool_dheeraja

Plainsboro, New Jersey

7 reviews

Reviews in 6 cities

1 helpful vote

“Amazing views of ocean and great pools”

Reviewed 16 May 2013

One of the best beaches I have seen ... Infinity pool area is very good... Hotel lobby is clean We got a good deal through Priceline name your own price and receptionist was gracious enough to change from 1 king bed to 2 double beds for us All rooms are full or partial ocean view .. We got room on... More

Was this review helpful? Yes 1

zooland

Asheboro, North Carolina

Contributor

17 reviews

9 hotel reviews

18 helpful votes

“Wonderful Stay”

Just returned from a four night stay at this hotel. It is a great resort. We booked the CLUB 91 floor and it is highly worth it. There are five food presentations each day and an open bar from 6pm to 10pm. I would not recommend CLUB 91 for children as the food presentations are more appealing to the adult... More

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betsy w

Albuquerque, New Mexico

2 reviews

“wonderful place to relax”

This is a beautiful place. Each room has a great view. The hotel staff could not be any nicer. The service is excellent. The pools are some of the prettiest I've seen. The restaurants are great and the room service is the best. I would recommend the JW Marriott to anyone going to Cancun. Safety is not an issue. Just... More

2worldtravelersnj

Top Contributor

182 reviews

145 hotel reviews

Reviews in 108 cities

75 helpful votes

“If you want to be treated like a Marriott Elite it won't happen here.”

Reviewed 13 May 2013

Let me begin by saying if you wish to really feel like an elite customer of Marriott’s loyalty program(I am Gold Elite), other than your key card stating you are elite and the front desk saying thank you for being elite, find another property or brand to cozy up to when visiting Cancun. I just returned from a 3 night... More

Was this review helpful? Yes 6

There are indeed some Marriott Rewards benefits that do not apply in resorts, as it is stated in the program. However, we are already looking into some other ways to thank and recognize our loyal customers locally. We thank you for your feedback and be sure all your comments have been taken into consideration. More

Jon C

Yorktown, Virginia, United States

Senior Contributor

31 reviews

Reviews in 13 cities

5 helpful votes

“Awesome Property”

Reviewed 12 May 2013

Stayed four nights recently and absolutely loved the hotel and staff. Rooms are nice, very clean and quiet for the most part. Loved the pool and beach area. The breakfast buffet is one of the best I have ever had. I never came across a staff member having a bad day, all went out of their way to fix or... More

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LoyalCancunFan

New York City, New York

28 reviews

8 hotel reviews

Reviews in 7 cities

21 helpful votes

“Laid Back Luxury”

We just returned from our fourth visit to the JW Marriott. If you want a party atmosphere, this is not the hotel for you; go to the Hard Rock next door (which we did on a day pass; see review). If you are looking for laid back luxury, the JW Marriott is the place to visit. Everyone is very friendly... More

See 12 more reviews by LoyalCancunFan for Cancun

LoyalCancunFan has 3 more reviews of JW Marriott Cancun Resort and Spa

“Outstanding Hotel and Service”

Reviewed 24 September 2011
“ANOTHER WONDERFUL STAY”

Reviewed 5 April 2012
“Third Time Is A Charm!”

Reviewed 2 October 2012

Traveler6_2007

San Francisco

26 reviews

Reviews in 14 cities

28 helpful votes

“Not a resort or luxury hotel”

Reviewed 9 May 2013

We stayed here over the Xmas holidays for 4-5 nights. The rooms are ordinary (typical size, not spacious). The decor seems like the left overs from a remodeled Marriott, nothing distinctive. The gift shop is low-end.The service is slow. The area is wall-wall hotels. The hotel grounds is mostly pools (no slide for kids) and concrete, with almost no lawns... More

We sincerely regret that our hotel’s decoration was not to your particular liking, but we do have to mention that the cleanliness of our facilities is one of our main concerns. All our hot tubs and swimming pools are cleaned on a daily basis and have a 24 hour filter system. The water’s sanitary condition is verified every day. We... More

CharleeMouse

Bristol, England, United Kingdom

“Fab stay”

Reviewed 7 May 2013

Visited in Feb 2013, and had a great stay. The restaurants were good, although not cheap Room spacious, luxurious and clean Pools very nice (although diving pool was shut) Spa - ok, wouldnt pay the extra for the 2nd floor though. We also had a day in the Club lounge. Loads of variety and defo don't need to eat anywhere... More

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JW Marriott Cancun Resort and Spa Reviews

JW Marriott Cancun Resort and Spa

1,430 reviews from our community

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