Palace Hotels are amazing we have stayed in several Vallarta Palace, Punta Cana and Sunrise. The hotel is above 5* for accommodation, food quality service and service. We have just stayed there for 11 days with 4 other couples two also from the UK and two from USA. We all had a great time and could not fault the hotel... More

I have been in contact with this resort a few months prior to coming to be sure we are getting the 1500 resort credit. So junwe paid sto fly golf clubs here. Well upon arival told we are not getting any credits even though I have an email from palace stating we would be. The room is dated and not... More

This was by far the best resort vacation I have ever taken. The surroundings were beautiful, the food fabulous, and the staff was the best I have ever experienced!!! The restaurant, Los Columpios was wonderful - be sure to have the Mayan Coffee and the by your table made guacamole. Ask for Mario - he is THE BEST! More

We went back 10 years after our honeymoon and first year marriage trips 2001/2002. We had huge expectations to show our 9 year old son the best place in the world where we had him done!!! Then to our surprise was the huge difference overall in the hotel properties itself starting with worn out furniture, poor fabrics of linen and... More

Beautiful and huge resort. Visited 3 times in 2 years. since they have a 1500 points promotion going on, we were able to use them for room upgrades, spa services, photos and trips. We stayed both in Nizuc and sunrise sides and I personally liked the sunrise side as they have more restaurant selections there. We chose a full moon... More

we have just returned from a 14 night stay at moon palace cancun and have to say it excedeeded our expectations in every aspect ..the staff work so hard serving and waiting on you they just make you feel like your the only one that counts .....the pool waiters.. bar tenders work tirelessly and always with a smile and "its... More

We visited the Moon Palace, Nizuc for our Honeymoon. Our choice of Hotels was our first big bonus and it just got better on arrival. We really were treated like Royalty, from arrival at reception to the maid service in our room. The staff could not have been more helpful or professional, Our room was not just maintained to an... More

Went to Moon Palace for our honeymoon and cannot fault one thing. Everything was amazing! More

My boyfriend and I visited Cancun for a friend's wedding. This was our first trip to Cancun and everything about the trip was FANTASTIC!! The resort was nice, staff was unbelievable - super nice/helpful/down right AMAZING, food (even room service) & drinks GREAT, and rooms were FAB. I had a massage while there and OMG it was the bomb!!! The... More