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Sunset Royal Cancun Resort

3.5 of 5
Boulevard Kukulkan Km 10 Lote 13b | Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Sunset Royal Cancun Resort
Ranked #86 of 175 hotels in Cancun
3.5 of 5 stars 467 Reviews
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467 reviews from our community

Traveller rating
    108
    143
    66
    52
    98
See reviews for
Families
115
 
Couples
106
 
Solo
7
 
Business
3
 
What travellers say
  • Time share(15)
  • Very nice(4)
  • Timeshare presentation(4)
  • Hotel zone(3)
  • Ocean Spa(3)
Date Rating
Edmonton, Alberta, Canada
1 review
1 of 5 stars Reviewed 26 May 2012 NEW
1
person found this review helpful

BEWARE: Please do not purchase a time share here. I did and have had nothing but major trouble, cannot get any of the bookings i was promised, now they charge 20 percent plus 10 percent service charges for any time you do not use, even though they can only accomodate you in the worst of their bad properties. Do not... More

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Dover, Delaware
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

There were specific staff who made our stay wonderful: Lluvia and Michael at the lobby bar, Ramon Zapot at the beach area, Carlos at the Aquarium and Miraldelli at the snack area. Thanks to all of them. The food was not that good overall but there is a lot of variety to accommodate all kinds of preferences. More

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Sonora, California
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

We had a great vacation thanks to Marco, who worked incredibly hard as our waiter at the pool and then at the restaurants, Cesar at the front desk, who always had a smile for me and many helpful hints, Danilu for keeping us on our toes, laughing and in the pool many times, Michael and Lluvia at the bar (excellent... More

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Mexico City, Mexico
1 review
4 of 5 stars Reviewed 24 May 2012 NEW

I don't agree with "traveller x". I've been at this hotel twice and I was never asked for tips and nobody expected one. The hotel is very well located, the rooms are nice and big as are the bathrooms. The food and drinks are very good and, most importantly, the whole staff is GREAT, very nice, very educated. What I... More

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Newport
1 review
3 of 5 stars Reviewed 24 May 2012 NEW

Very good location. Service in the restaurants was exceptional. Our waiters were Guadalype and Arsenio, they took very good care of us. Outdoor (by the pool) activities were lots of fun. Marisol, Danilu, Samuel and Arturo showed everyone a good time. We were disappointed in the food. The list of things to do in Cancun was long but very expensive. More

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Los Angeles, California
1 review
4 of 5 stars Reviewed 23 May 2012 NEW

angel tores & carlos restaurant manager were both outstanding in the service they provided me & the special care i was given on a request for a dessert that wasn´t on the menu. & also Basila for the great message. im actually pleased wth the over all serve here at sunset. thank you for making my stay pleasurable.2 More

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Canada, Kentucky
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 20 May 2012
2
people found this review helpful

If you don't already know: Cancun Nationals live and worship money. not pascos but money!. this hotel was nicely located near the beach but as with all Sunset resort staff, the servers get hostile if you do not leave them lots of US currency (not $5 or $10pasco coins). most of our money was spent on tipping and getting ripped... More

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Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

The hotel is old, the room is older, the location is great ! More

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Philadelphia, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 19 May 2012

Everything was wonderful! Room, ocean view, clubs are great. Sunset Lagoon is especially fun and has awesome activities and staff!! Alexander, Ivan, and David are great! Wonderful kids club with Ivette. We met the entertainment manager Arturo Sanchez. Very recommended hotel! Awesome work Mr. Martínez! More

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Hartford, Connecticut
1 review
4 of 5 stars Reviewed 18 May 2012

After 17 years we continue to come backto Royal Sunset due to the exceptionally friendly and accomodating staff. From the bellboy, front desk, restaurant wait staff, beach wait staff, and of course the entertainment group. All are exceptional in each of their own ways! The beach and ocean water at this location are great. The pool needs a major overhaul... More

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Additional Information about Sunset Royal Cancun Resort

  • Sunset Royal Cancun
  • Sunset Royal
  • Royal Sunset Cancun
  • Sunset Cancun Hotel
  • Sunset Royal Hotel Cancun
  • Royal Sunset Resort Cancun
  • Sunset Royal Resort Cancun
  • Royal Sunset Hotel
  • Royal Sunset Hotel Cancun
  • Royal Sunset Cancun Mexico
Address: Boulevard Kukulkan Km 10 Lote 13b | Zona Hotelera, Cancun 77500, Mexico
Price range (per night):* S$240 - 650

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Sunset Royal Cancun Resort
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