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All 173 Cancun hotels

Paradisus Cancun

4.0 of 5
Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
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Paradisus Cancun
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83%
Ranked #26 of 173 hotels in Cancun
Most recent review
5 of 5 stars Reviewed 18 June 2013
Italygirlalways San Antonio, Texas
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538 reviews from our community

Traveller rating
    318
    130
    58
    14
    18
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Families
181
 
Couples
191
 
Solo
7
 
Business
34
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 18 June 2013 NEW

From the moment we arrived the service was excellent. Elaina in Family Concierge made everything wonderful for our family. We were assigned Karla and Patty for our children. Karla and Patty would bring cookies and milk every night to the room. What a treat for the kids before bed time. Turn down service was also very nice to come to... More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

I just got back from this resort today. Overall stay was pretty decent but a few problems. Elevator was out of serive most of the time and if it was working... VERY SLOW. Food... You don't have much options for breakfast of lunch.. and menu is very consistent. . We were there for 5 nights and by 4th day I... More

Was this review helpful? Yes 2
Beacon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

My wife and I are on the tail end of a wonderful week long stay at the Paradisus Cancun resort. Planned and booked over 2 months ago, we thought it was a gamble basing our honeymoon destination off of online reviews, but we were pleasantly surprised with our selection. This was the first time visiting Mexico for both my wife... More

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

A honest review for paradisus Cancun.. The resort/ hotel is beautiful the ambiance is that of tranquility and peace soon as you enter feels like a tropical oasis. We booked at the Catalonia Royal Tulum originally after all reviews and seeing property was not on the beach we changed to here. What a great choice I must admit,we are in... More

Was this review helpful? Yes 3
San Francisco, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

We didn't have too many expectations coming here as we got a really good deal. I have to say nevertheless that this place was excellent. Food was definitely one of the highlights boasting a bountiful supply of areas to dine in. We experienced top shelf drinks during all of our stay and extremely friendly service (call out to Gerardo, Orlando,... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

My husband and I stayed there June 7-10, 2013. We did not do the Royal Service because it was sold-out. I had read most of the recent reviews of this resort prior to going. I would have to agree with those who believe the food is not good. It is actually surprising to read that people were pleased with the... More

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forest hills ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 June 2013 NEW

The hotel is beautiful, could not believe the greenery, even a pleasure to be in the hotel on a rainy day. The restaurants and buffets were all exceptionally good.Food selection at the buffets was wonderful and varied each day. The food at the restaurants was also very, very good and it is well worth it to eat at Tempo!!! I... More

Was this review helpful? Yes 1
El Paso
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

We stayed for 7 nights: end of May to beginning of Jun. This was my first trip to Cancun, and to Mexico. Pros: The hotel is beautiful. Food was very good. Particularly, we loved the Japanese food at Bana restaurant (sashimi). The Market Grill steak was delicious, as well as the lobster. There are some professional staff that are worth... More

Was this review helpful? Yes 3
Tracy, California, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

First off I would like to thank Trip Advisor, after reviewing several hotels we chose Paradisus Cancun. I had not been to Cancun in over 20 years so I did not know what to expect. Let me tell you we were not disappointed!!! The minute we arrived we were warmly greeted and checked in with no problems. We had an... More

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Clifton
1 review
5 of 5 stars Reviewed 10 June 2013

I had a 5 days 4 nights reservation in a family concierge suite and from the moment we arrive I felt like a princess. The service was great, the staff was very friendly and polite. They have different restaurants were you can enjoy a delicious dinner or just grab something quick at the buffet. Food was really good, and love... More

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Additional Information about Paradisus Cancun

Also Known As:
Gran Melia Cancun Hotel Cancun
Gran Melia Cancun Hotel
Gran Melia Cancun
Cancun Gran Melia
Grand Melia Cancun
Gran Melia
Melia Cancun
Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Top resorts Hotels in Cancun
#20 Luxury Hotels in Cancun
#23 Family Hotels in Cancun
#24 On the Beach Hotels in Cancun
Price range (per night): S$299 - 644
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 
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