Just returned from a two week stay at the Riu Cancun with my boyfriend. The location of the hotel is great, as the hotel is very close the the main nightlife such as Cocobongo's - which is a must go! The decor in the rooms is a bit dated but I wouldn't let that put you off, the rooms are... More

IGNORE THE BAD REVIEWS!!! This is by far the best holiday destination!! You cannot beat the location of this hotel. The food is nice with lots to chose from (4 restaurants). The beach is amazing and the grounds of the hotel are lovely. The hotel itself may need updating (rooms) but who spends much time in their room anyway! The... More

I recently got from from a two week holiday in Cancun, Mexico. I stayed at the Rui Cancun which I have to say is a fantastic hotel. We had the Junior Suite which was upgraded free of charge due to the standard room not being ready in time. The view of the ocean was spectacular and the vast majority of... More

We loved the place! On our first night, we were given a room on the 3 rd floor where our view was mostly the roof of the buffet. I immediately told the front desk clerk checking us in that we would like to move our room. They accomodated us with a beautiful room (825) and view. Our maid was great!... More

Great location, right in he heart of all the action! Built so almost all rooms have ocean views. The elevators take forever, and the hallways are hot And yes the mattress is FIRM ( like every hotel I have stayed at in Mexico). The food was really good especially for an all inclusive! They have different themed nights and good... More

Great hotel in the perfect location to all amenities!! Stayed at this hotel in May 2011 for 2 weeks and couldn’t have asked for better. The staff were great, helpful and very friendly, food was amazing. Beach was wonderful was always able to get a spot, if you don’t like to many people and hustle and bustle look out for... More

My wife and I stayed here last week for our honeymoon. Here is our experiences both good and bad... Food- Overall it was pretty good but could be much better with a little more creativity. Every night they had roast beef or chicken. The roast beef is some of the worst I've ever had!! Over cooked and rubbery. However, they... More

Just back from riu cancun, absolutely first class staff and beautiful beach. Food was varied and really good esp the japanese restuarant! However this hotel was spoiled by the groups of young men who with their rowdy behaviour and foul language who spoiled the whole family atmosphere, i really cant understand why a beautiful hotel like this would take groups... More

I have just returned from a two week holiday at the Riu Cancun and cannot fault it. The weather was glorious - 2 weeks of hot, dry days and nights and no mosquitos. The hotel food and drink was great, but not fantastic, but who's counting? I travelled with my husband and 5-year old daughter and none of us suffered... More