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Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
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Riu Cancun
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79%
Ranked #39 of 173 hotels in Cancun
Most recent review
5 of 5 stars Reviewed 18 June 2013
Daveann11 Stevens Point
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4,593 reviews from our community

Traveller rating
    2,314
    1,282
    508
    288
    201
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Families
688
 
Couples
1674
 
Solo
53
 
Business
35
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Stevens Point
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

This resort lives up to the RIU name. We visited the resort with 2 other couples. We had the time of our lives. From check-in to check out everything was above standard. The reception was quick, friendly and very professional. Food was above average, we couldn't find a meal that did not go uneaten. The specialty restaurant's were top notch.... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

I stayed that the Riu Cancun for 1 week which I simply needed more days once I was there it was absolutely stunning! Rooms are very spacious and get cleaned everyday with fresh towels. Fridge is stocked up every other day but if you ran out of drinks simply call reception and a man will be up straight away filling... More

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Hamilton, Canada
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

This was the BEST trip by far and staying at the Riu in Cancun was amazing. Bryan, Binnui and Sara and James from front desk are amazing. We got placed in Room 647 - Oceanview Suite. This hotel was close to all the hottest clubs and the resort was so fun! This is definitely not a place for families with... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW via mobile

Been to many all inclusive hotels before and this is up there with the best, the only bad part about the hotel is the Brazilian restaurant. The meat didn't have the nice marinade that you would find at a decent rodizio. It was all very similar to the buffet, the Japanese however was fantastic. People moaning about the weather need... More

Was this review helpful? Yes 1
leeds
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

We had one of the best holidays whilst staying in cancun at the Riu. The hotel was spotless throughout. Its true that rooms need updating but the time that you spend in your room whilst on holiday is minimal anyway! Whilst staying here in July last year all rooms were having flat screen TV's installed. The hotel is huge and... More

Was this review helpful? Yes 1
CARBON
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

We stayed at the Riu Cancun resort in late April. I have stayed at a few all inclusive resorts in Mexico and this was my least favourite. It is a great place if you are young and like to party but not so good if you are middle aged or have a young family. The pools are nice, the beach... More

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See 2 more reviews by EDWARD W for Cancun
Swansea, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 15 June 2013 NEW

Ok - this holiday was supposed to be a special one - it has turned out to be a disaster. Apart from problems with the way the tour operator dealt with the booking (and, I may add, took nearly £6000 of my money for the privilege) the hotel itself definitely should not be a five star property. From first glance... More

Was this review helpful? Yes 3
Montreal, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

The Riu Cancun is a wonderful hotel to stay in that is affordable, and really lovely. 1) Checkin/Check out. Rebecca checked us in, and she was so lovely. Gave us all the information we needed, and we were checked into our room right away without any delay. 2) Rooms: The rooms at this particular RIU are in need of a... More

Was this review helpful? Yes 1
See 2 more reviews by missNoraGrace for Cancun
luton
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

We have just arrived back from the Rui Cancun after a 2 week stay. The hotel, all staff, location, food and drinks were brilliant. All the staff were friendly and worked so hard to please everyone. The rooms were comfortable with your own mini bar and fridge that was stocked up with beers, water and soft drinks regularly. We had... More

Was this review helpful? Yes 1
Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

We stayed at the riu cancun for 12 days and had such a good time. The hotel it's self is in need a renovation but it still does the trick who wants to spend lots of time in their room anyway. The staff are the happiest staff I have ever met they all go around with a big smile on... More

Was this review helpful? Yes 1
 
 
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Additional Information about Riu Cancun

Also Known As:
Riu Cancun Hotel Cancun
Cancun Riu
Riu Cancun Mexico
Riu Cancun Hotel
Cancun Riu Hotel
Hotel Riu Cancun
Riu
Rui Cancun
Address: Blvd Kukulcan Km 8.5, Manzana 50, Lote 5 | Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Top resorts Hotels in Cancun
#30 Romantic Hotels in Cancun
#32 On the Beach Hotels in Cancun
#46 Family Hotels in Cancun
Price range (per night): S$248 - 497
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located in "Corazone", Cancun's resort area. 14-storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 m/65 ft. from a shopping centre. 10 km/6.2 miles from downtown Cancun. 20 km/12.5 miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 
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