My wife and I traveled the week of 3/17/12 and stayed 6 nights. We found the accomodations very nice, as was the staff. My Spanish is a little better than my wife's, but you really didn't need it since the staff was very articulate. The food was very good, always something tasty at the buffet. We did try the Asian... More

Went single, found other singles and had a good time (though it was mostly couples at the resort). People were from all over, Europe, South America, Russia, Canada and the US. The drinks kept flowing like water and were never watered down. Must have drank 1000 worth in drinks those 4 days. It's a 4 star hotel, just don't go... More

Stayed Dec 2009...you can find somewhere much better for the same price. Buffet was ok but usually the same every day, other restaurant was ok. The building is tall so you constantly have to move to get sun. When we left, an expensive hair appliance was left behind. I called them 5 times, emailed them 10 times and got the... More

Just returned on March 26 from the riu cancun resort.I have to say that this was without a doubt one of the best vacations we have taken down south.We arrived very early in the morning so we knew our rooms wouldn't be ready for a while.The staff was so friendly.They gave us our bracelets so we could use the facilities... More

We were a group of 4 adults and 4 teenagers. Check in took about 30 minutes and the staff cheerfully provided all the welcome drinks that our group desired. Our rooms were all in the annex-- two junior suites and two standard rooms. Rooms in the annex overlook the main pool, which is convenient, but can be very noisy from... More

To provide an intro, my wife and I and the couple we went with are in our mid-20's and we travelled from Canada. This was our 3rd hot vacation together, and the other couple's 1st. Upon arriving, check in was about 15 minutes. The lobby is very nice and the staff is friendly. Since we arrived at the hotel around... More

Hello Everyone, I am not the type of person that usually leaves reviews, in fact I never have. But like the majority of people reading this I did check what others were saying about the Riu Cancun before I Booked my Holiday. To be honest reading the reviews on here did not fill me with much confidence about the hotel... More

I went the last week in March just a friend and I, and we ended up having the BEST TIME EVER. The food was overall very good. They had three restaurants, but book it as soon as you can, we were lazy and therefore never got a chance to try the japanese restaurant which we really wanted to try. The... More

Just returned on 27th March following 2 weeks at the RIU CANCUN. Hotel was excellent, fabulous room on 14th floor with breath taking views. Everywhere was spotlessly clean, staff were always cleaning something or other, floors, walls,ceiling fans, lights mirrors, windows even the roof's. Mini bar and optics in the rooms were restocked regularly and if you wanted an alternative... More