Stayed at the hotel in May fit a family wedding. The reception and greeting staff were excellent as were the waiters/waitresses in restaurants and bars. However, the head bar staff repeatedly refused to serve bottled beers (international and local) and instead only served watered down local lager (Dos Equis). When asked about it they repeatedly told us they had no... More

My husband and I just returned from a 6 day vacation at the Gran Caribe. Its a nice hotel, but definately a downgrade from The Royal- the sister resort next door and also one in Playa DelCarmen. That being said, for the price of the resort it was a Great stay! The buffet food was par, good for breakfast but... More

Just returned today from 4 days at the Gran Caribe Real Cancun resort and we must say the resort is great and lives up to the expectations of a "Real"Resort. Rooms are awesome, clean, big, and the beds are great. This is the second time we have stayed at a "Real" Resort and we will continue to stay at Real... More

From the beautiful beaches to the savory and delicious food to the helpful and kind servers, this trip was everything my friends and I could imagine and more. It was close enough to the popular clubs and bars and also offered great trips to other tourist destinations near Cancun. The restaurants were fantastic as were the bars, if I could... More

From the minute I walked into this resort and was offered a cool towel to a drink that was delicious(I never did find out the name of the drink) the week that I was there on a all girls trip it was Fabulous!!!! From the staff to the band's that played nightly to the food to the gorgeous beach that... More

Excellent hotel, great location (only 10 min walk/ 2 min taxi or bus ride from Coco Bongo and other clubs) food exceeded expectations considering it is all inclusive. Show cooking, restaurants were great and buffets had plenty to chose from to cater to all tastes. Pools were good and the beach was just amazing!!! Italian restautrant was the nicest &... More

We visited in May for my sister-in-law's wedding. Everything was beautiful in the hotel and the wedding was fantastic. Rooms were neat and clean. Staff were always polite and very helpful. e.g. when I lost my travel tickets they arranged for them to be reprinted. The hotel beach is clean and beautiful with plenty of areas in the shade if... More

it was a beautiful experience , we celebrate our daughters wedding, beautiful and the restaurants excellent, especially the waiters (ademir) excellent person, a great acquisicion for the hotel. overall , it was a wonderful experience for all our family and friends

Gran caribe is an excellent resort in a great location, the staff here are very friendly constantly smiling and can't help you enough. Came here on honeymoon 7-16th may staying in 2452 (junior suite) My first day I went on the cycle tour and the guide Daniel was very helpful when showing me around, There are loads of activities for... More