We've been taking a family vacation to Mexico for the past 7 years and I must say this is the worst hotel we have stayed in. I'm not even sure where to begin. First, we arrived and they immediately tried to up sell our room. We agreed because it was a "special" price of $60 a night. When we saw... More

We just spent a week at this resort. A family of four a two year old and a five year old. The resort itself was very nice and very clean. The staff was also very friendly. Our room was an ocean view gran suite and I was very pleased with it. I didn't expect five star quality coming to this... More

Worst resort ever! The food was absolutely terrible, no mexican food anywhere. I ordered a spinach salad for lunch once day and was handed three spears of cucumber on a pile of mayo. We had to upgrade the first day in order to get in our room in the next 4 hours and it ended up costing us another $300.... More

Gran Caribe is amazing!! We traveled with 2 other families 6 adults and 13 kids!! We had such a fabulous time! Food is great. Service is wonderful but most importantly...the kids had a ball. The Real Entertainment around the pool is soooo fun. The fun happens all day long, from Volleyball, water games..etc.... We would go back tomorrow if we... More

we just visited the Gran Caribe Real, we were there for 9 days, i have to say from the time we checked in, till we checked out it was the most pleasurable experience. check in was a total breeze. we were in a awesome room facing the beautiful pool and ocean. we were in 2602 on the 6th floor. it... More

The hotel website described our "junior suite ocean view" room as having a private balcony or terrace. This was not the case when we entered our room. Very disappointed. We were told that some people prefer not to have a balcony or terrace. I don't care. Then don't put it on your website that the room category includes something, if... More

Gran Caribe is amazing. The beach is amzing, 4 Restaraunts inside , free if all inclusive. My favourite restaraunt was The Sunset Grill. It isnt a buffet but great food and service. One of the waiters, Javier, was amazing. Friendly and great service. He is always happy and serves greatly. Great food. The lobby bar is amazing virgin and alcholic... More

My family of 4 just returned from our first holiday in Cancun. The Gran Caribe Real exceeded our expectations and then some. if you book with this hotel, you will not be disappointed. The food, drinks and service was simply.....amazing. We ate at all of their restaurants, but our favorite was the Sunset Grill. The food was delicious and the... More

This place is worth every penny! The resort is amazing, the food diverse and delightful, the drinks delicious! We slept well, enjoyed our time on the beach, relaxed, and had a wonderful experience! More