We returned here after a visit 3 years ago. The first thing we noticed was that the staff were entirely different in their attitude. Without exception, all the staff were pleasant, friendly, efficient, and accommodating. We had requested an ocean view, and couldn't have been happier with our sixth floor room overlooking the ocean. Eric, the bell-man, was really great... More

This property must be divided by facility and staff. The staff is amazing,professional and helpful,Jorge the Entertainment Director is out of this world!The concierges are friendly and ready to assist. Avoid the gift shop....Highway robbery,take the bus and go to the first 7-11 type store,well worth it. Food offered is simple and overpriced .Avoid the BF buffet,order a carte .Lunch... More

I traded my mom's timeshare for the best place that wasn't all-inclusive. So...since we didn't have to pay much it was acceptable. Overall the place was clean, but desperately needed a facelift. The beach it was on was beautiful and that was definitely the best part. A few things if you plan to stay here: -don't just sign the kitchen... More

We just spent a week at the Club Regina with my Husband's family and we were fairly happy with the accomadations (which aren't amazing, but they are comfortable). Others have mentioned that they need some updating, but we were pretty happy with the rooms and the pools. We also felt very safe here. They have multiple security guards who circle... More

The thumbs up list: Courtesy and efficency at the front desk as per their bell boys team is great, extremly kind and supportive. My compliments for them. Food and beverages are nicely presented and served. Just a bit expensive but with the membership discount it is compensated. Rooms are confortable, they have what ever you may need to have your... More

We spent 6 days at Club Regina and enjoyed it very much. Our room faced the pools and Gulf. It was a beautiful view with a beautiful beach. I have rated this resort as excellent largely due to the entertainment manager, Jorge. Jorge is a bundle of energy that keeps the visitors entertained from morning until night. We would usually... More

This was a moderate hotel. We liked that this was not an all inclusive but more like a condo. The kitchen was nicely updated, but the bathrooms need to be re-done. The beds were very firm which was not good for us. I also feel that it was not as clean as I would like. It is at the beginning... More

My husband and I went to Club Regina for 10 days. The location of the hotel was perfect though the hotel itself is tired and is currently being updated. However, the entertainment manager Jorge more than made up for this by his friendliness and energy. The morning bike ride along the carribean was the perfect way to start the day!... More

This was a vacation to relax and regain energy during the March break (2012). This property is about 15 minutes from the airport. Located at the bottom end of the famous 7, twenty one kilometres from Cancun, Club Regina suited our needs. Our unit faced the lagoon but afforded us the afternoon sunshine and an escape from the animated activities... More