The personalized service was great (the manager upgraded us to a whirlpool suite for one night so our kids could have a hot tub!). The food was EXCELLENT. A huge amount of variety. The food court was amazing - perfect for breakfasts and lunches - so many choices. The more formal restaurants for dinner were excellent. We loved not having... More

My husband and I just returned from the Great Parnassus after a wonderful week! I was a bit concerned about reviews I had read. The hotel is a bit worn down, that I agree with, the beds were somewhat hard, the bottled water was a pain in the you know what to have delivered but, the Staff at this hotel... More

We just got back yesterday from the Great Parnassus. I will admit I was a little turned off by all of the terrible reviews and I was a bit nervous. It turns out that there was no reason to be nervous as we had an absolute blast. The hotel itself reminds me of a cruise ship. There are several different... More

We were pleasantly surprised considering some of the negative reviews. We`ve been here 5 days and all the services have been fantastic. Excellent place for the kids. Wouldnt come here without kids though... More

I'm happy to hear that other travellers had good experiences....I wish we did. My husband and I booked and paid for an ocean suite from Feb 23rd to March 8, 2012 at the Great Parnassus. We arrived at the resort at approx. 10:00 pm on Feb 23rd only to be told that they didn't have a room for us and... More

We had a great time at this resort. We were in a group of 36, food was great lots of selection. Room service menu had no shortages and was very good. Pools were kept nice service was ok, the beach was beautiful. The lagoon cruise that is put on by the hotel(comes with certain rooms) was a blast and highly... More

There is nothing to do here for teens. Its mostly families, newlyweds and kids under 13. The food is very boring and the same everyday. Weather is very windy. Rooms don´t get cleaned until 2 in the afternoon. Would rather not stay at such a family oriented hotel with a bunch of screaming kids. No places to shop and taxi´s... More

it was our first time in cancun. we had fun a great parnassus. If you like Cancun and if you want to go with the whole familly...Great Parnassus is the place to go. The food is very good and the hotel is very clean. The ocean might be a bite rough for young kids. Our overall appreciation in Very good. More

We stayed for a return visit from March 2-9. We are a family of 5 with adult kids. I will just try and add or answer previous reviewers thoughts. We stayed in regular deluxe rooms, all as expected. Our rooms were ready at 3pm as stated in our documents. We had plenty of towels in both our rooms, replaced daily.... More