This is by far one of the best resorts that my husband and I have ever stayed at. When we arrived, we were greeted with a cold towel and a glass of champagne. Check-in was quick and easy. We decided to upgrade to the oceanfront suite and received room 604 and the view was amazing. Our room wasn't ready when... More

My wife and I are the easiest travelers to please. We don't normally complain about anything but I had to change what I was going to write about this hotel from what we saw at the beginning of our 7 day trip to the actual experience we had. The hotel sits on the perfect spot near shopping, dining, activities, and... More

I don't usually post many reviews, but felt compelled to write this one, due to the ongoing problems that are being reported, and how afraid I was before leaving to go on this long awaited vacation. To give you some background, we are previous visitors to the Riviera Maya, but this was our first time to the Royal in Cancun.... More

I have to start by saying this hotel is beyond words!. It's beautiful, clean and paradise. I was skeptical when I was reading reviews about people getting sick and our entire party of 20 people (down for a wedding) had no issues at all. I will say that people who are not accustomed to the heat (40*C) daily or overindulge... More

All I have to say is that I have visited the Royal Cancun ona few occasions and in my opinion it exceeds my expectations every time! I am not one for the spa or the gym, more the pool/beach and night life. I met one of the Managers, Miguel Coronel, on one of my previous trips and he has always... More

I have just returned from a 2 week stay at The Royal Cancun. From 27/4 to 11/5/13. I have been back home 3 days and am still unwell. We arrived for our honeymoon from the UK after a long 10 hour flight to a nice glass of champaigne and to be checked in easily with no hassle to upgrade like... More

This was our second trip to the Royal Cancun, and unfortunately the Royal has changed...and not for the better. We had previously given this hotel 5 stars and rated it the best hotel that we'd ever stayed in...we loved it that much which is why we decided to return this year. We stayed at the Royal from 28/04/13 until 13/05/13... More

This hotel has stopped us from going ALL Inclusive, as nothing will ever match this experience. the rooms are so big, with 2 toilets and a hot tub in your room, optics, 2 showers, premium toiletries, bose docking station, nespresso machine, and a view to die for, with over 7 restaurant, and 4 bars to choose from The Royal in... More

I have recently returned from a 2 weeks holiday in The Royal Cancun, Myself and my other half have been planning this holiday for a while. We travelled with Thomas Cook and was planning to do a joint venture with The Royal Playa Del Carmen - this was not the case as we ended up spending two weeks at the... More