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All 58 Cozumel hotels

Hotel Casa del Mar Cozumel

2.5 of 5
Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Hotel amenities
Hotel Casa del Mar Cozumel
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77%
Ranked #25 of 58 hotels in Cozumel
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227 reviews from our community

Traveller rating
    68
    97
    35
    16
    11
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Families
35
 
Couples
72
 
Solo
11
 
Business
7
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
austin, TX
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

I came back to Cozumel, which is one of my favorite places to dive. First, this place is a hotel that caters to divers. It sits across from the beach, but has a private bridge to a private beach, with a scuba shop right there where you can do your check-out dives and shore dives. There are now 3 dive... More

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See 15 more reviews by dpaustex for Cozumel
VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
17 June 2013

Dear Friend: First of all, thanks you for your preference at Casa del Mar, Cozumel . We are glad for all your comments that you have shared through tripAdvisor, we appreciate your interest and confidence. We hope see you very soon in this wonderful Island and your second home: Casa del Mar. We would like invite you also to keep... More

Los Angeles, CA
1 review
3 of 5 stars Reviewed 4 June 2013

Rooms are fairly nice and have the basics. I liked the AC, TV, and free safe. I did not like the super hard bed and uncomfortable pillows. The upkeep on the complex was good, but the pool area and swim-up bar could have been better (e.g.: need some more sun umbrellas). Having to exchange pool towels every time was a... More

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VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
5 June 2013

Dear Alex, Greetings from Casa del Mar, Cozumel! First of all I would like to thanks you for staying with us during your last visit in Casa del Mar, Cozumel. Also thank you for your time and valuable feedback. Your opinion is always welcomed and listening to our guests is the most important to improve and make the relevant adjustments... More

NEW ORLEANS
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

Our stay at Casa del Mar was excellent as always. That is the reason that we return there so often. The staff are what makes the place have such a homey atmosphere. Anyone can build a hotel, but it takes great people to make it a resort. They are well trained and sincere about helping you achieve a great vacation.... More

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VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
8 June 2013

Dear Jorge, First of all, behalf all our staff we want to thank you for your preference in Hotel Casa del Mar, Cozumel. Thanks in advance for your special comments trough TripAdvisor, also we are glad that you are part our family for the last 15 years and that you enjoy your stay each visit in your second home. Your... More

florida
1 review
5 of 5 stars Reviewed 25 May 2013

Wonderful trip, great food and drinks. Clean facilities. Service was super in the bar and dining area. Breakfast buffet was good but did not like lunch buffet as we got in so late for lunch. When we complained and ordered off the menu Problems were immediately addressed and resolved. .I plan to go back next year as it is a... More

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VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
27 May 2013

Dear Friend, Fist of all, We would like to thank you for sharing your comments through TripAdvisor. We really appreciate your review, listening to our guests is the most important for us. Also, we are glad to know that your trip was wonderful, we can't wait to see you very soon!! I would like invite you also to keep in... More

Bend, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 24 May 2013

Central Oregon Diving stayed at Casa Del Mar from May 10 to May 18. As a group of 12 we had a wonderful stay her. I personally enjoyed my room accomodations and the hotel ammenities. The resturant has a nice menue to choose from, so for the 8 days I was there I had something different to eat everyday. The... More

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VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
29 May 2013

Dear Roger, Thank you for your comments through TripAdvisor and thank you for sharing the pictures. We are happy to know that you have enjoyed the food, your room and all your stay at Hotel Casa del Mar, Cozumel. We can't wait to see you again at home with all friends of Central Oregon. Also, I would like invite you... More

Dillon, CO.
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013

I have stayed here about 8 times over the past 15 years. I do remember it before the cat 5 hurricane and after. They did a good job at remodeling the beach area afterwards, but it didn’t have that same charm as before. This is not their fault as the whole island suffered from this. I remember when the entire... More

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VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
16 May 2013

Dear Acoustic, Greetings from sunny Cozumel!! Thank you for your comments through tripAdvisor, is good to know that our friends have wonderful memories about Cozumel before the hurricane "Wilma", unfortunately this hurricane caused lot changes for the Island (specially the reefs as you have mentioned) and for the Hotel also, by the way we have worked hard to improve our... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 via mobile

I stayed here for 6 nights after booking another place and being discussed with it. I loved my room with a view of the ocean and garden. Room was always clean and was very helpful. I went to Cozumel for diving and I did lots of it while there.

Was this review helpful? Yes 1
VENTAS C, Director de Relaciones con Clientes at Hotel Casa del Mar Cozumel, responded to this review
14 May 2013

Dear Kimhast, Greetings from sunny Cozumel!! Thank you for sharing your experience trhough TripAdvisor. We are happy to know that you have enjoyed your stay in Casa del Mar. We hope see you again in your next visit at Cozumel and provide you our best service. I want to invite you also to be part of our official social media... More

Minneapolis, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

The Casa del Mar provides good accommodations, a good restaurant, and good service for a great price. The rooms are not fancy but very functional and sufficient size. There is a dive operation associated with the hotel as well as Scuba Shack (who I dive with), both just across the street making access for diving quite easy. The restaurant is... More

Was this review helpful? Yes 3
VENTAS C, Director de Relaciones Públicas at Hotel Casa del Mar Cozumel, responded to this review
8 May 2013

Dear Ray: Thank you so much for your comments through TripAdvisor, We are glad to know that you have enjoyed again your stay in Casa del Mar, Cozumel. We hope to see you soon on your second home: Casa del Mar. I would like invite you also to keep in touch with us through facebook Casa del Mar Cozumel. Have... More

Pottstown, Pennsylvania
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 May 2013

Just spent 1 week at Casa del Mar with the Digital Fiesta group. Debated between giving it 3 or 4 starts - it really falls somewhere in between. The facilities are very nice and have everything you need. Rooms are pretty plain but adequate. Beds are thoroughly uncomfortable but hey, its Cozumel. The pool is quite small but the temperature... More

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VENTAS C, Gerente at Hotel Casa del Mar Cozumel, responded to this review
7 May 2013

Thanks for your review. All comments help us to improve. About the diving, the distance to get the reefs to dive is approximately 1 hour and depend where the group decide to dive also, for example el paso del Cedral. We hope see you again!! More

Humble, Texas, United States
1 review
4 of 5 stars Reviewed 3 May 2013

We usually stay at Marriott, but there were none on the island. We are used to being pampered. A friend of ours recommended this little hotel to us. It is very tropical feeling and the staff is ultra-friendly and easy-going. The maid service was wonderful and the room was very clean. The style is rather rustic and old-fashioned in a... More

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VENTAS C, Gerente at Hotel Casa del Mar Cozumel, responded to this review
7 May 2013

Dear friend, Thank you so much for your comments. All comments will help us improve. We hope see you next time to enjoy other vacations at your second home: Casa del Mar. Best Regards! More

 
 
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Additional Information about Hotel Casa del Mar Cozumel

Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Amenities:
Bar/Lounge Beach Business Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 On the Beach Hotels in Cozumel
Price range (per night): S$86 - 148
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabañas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous “Paraiso” reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 
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