the resort was very nice with natural landscaping. rooms were large, clean. all the staff went out of their way to make you feel welcome .food was the standred buffet, but a little more creative. a great dive site. I will come back. it was a good value

The resort has an excellent beach and is a great place if you love to scuba and/or snorkel. There are Pros and Cons to this resort that I would like to mention: Pros: Great beach, great access to many activities, mostly friendly staff, good food (better than other places we have gone), romantic Cons: BEWARE of the timeshare desk right... More

Nice little cozy resort located in the middle of the jungle between Allegro Cozumel and Iberostar Cozumel. If you are looking for a place to relax and enjoy the beach, the pool and the water this is the one. It is also one of the best location for diving and snorkeling, Palancar reef is one of the best I ever... More

My wife and I stayed in the Occidental Royal Club for our 10 year anniversary the week of 5-13-2013 to 5-17-2013 and over all the stay was fantastic. The resort is very clean, the staff is very friendly, and the food is great. I would recommend this resort and will return. Pros: The Beach is beautiful, clean clear water. Snorkeling... More

We love to travel and are often taking last minute trips just to get away! We stayed here in January and absolutely loved it! After our Jan 2013 trip, we are booked to go back May 2013! The beaches were beautiful and with the free water activities there was always something to do. The nightly shows were great as well!

The Occidental Grand is fantastic. Everyone was friendly. The food was good. The drinks were flowing and the other guests were also very friendly. The property was clean and well maintained. The only thing I wish was that the computers in the lobby had free internet access. I don't mind paying for internet in the room, but a bit of... More

We used Trip Advisor last year to pick this resort for our wedding (sight-unseen) and were THRILLED with everything. Ricardo Torres, our wedding coordinator, was on top of everything and made sure every request I had was taken care of. All of the staff were friendly and helpful (including setting up pool volleyball outside the regularly scheduled time). For anyone... More

We have been to numerous vacation spots and all inclusive, though this is not the largest complex it has all that one can need for a week. The food was plentiful, 5-star accommodations have more of a variety but we were satisfied. The beach was fantastic, sandy and you could walk for a long time without problems. The staff was... More

Our friends booked a five day scuba diving trip with us to Cozumel selecting the Occidental Grand in southern Cozumel over the Fiesta Americana to the north for a few reasons: The ideal southern proximity of the Occidental grand to the better diving sites and its four star rating vs. the 3-1/2 star rating of the Fiesta Americana. I had... More