First of all let me say the owners Alex and Phillip are warm and charming. We did not feel as if we were paying guests, we felt like family. Our casita was more than comfortable , and I will say as gringos in the Merida afternoon heat we really appreciated our air conditioner. Each morning was started with a yummy... More

My and a group of friends did a tour around the penninsla and stayed here for 3 nights, it was just nice since we were there just for sleeping. Merida is such a nice city, colonial and the mix with the modern in some places really got me in this felling to come back.

Stayed here recently for five days. The location is great for exploring Merida centro and also for venturing further afield with the car park just next door. The hotel is as beautiful if not more than it looks in the pictures. The staff are attentive and always going above and beyond what you would expect from service. Our stay felt... More

Exquisite property! Well designed, serene, with impeccable attention to detail. Very conveniently located in central Merida, with extremely helpful staff. We stayed for 5 nights in the VIP section while in Mexico for work and were very impressed with this hotel. The noise of the city disappears as soon as you walk through the doors, where the chill ambiance of... More

A good local hotel. Not well equipped for seniors. Lighting in the rear where the rooms and stairs are was partially out or non existing. Wife fell and has large bruises and abraisions. Staff could not have been more attentive to our needs. Hotel was very convenient to the city center and all the attractions and restaurants. Rooms were impeccably... More

We stayed six nights in early March, and wanted a convenient location near the center of the historic district, relaxing, without the hubbub of many commercial hotels -- and this hotel exceeded our expectations. The room was spacious, the service was attentive but unobtrusive, breakfasts were delicious. We could walk everywhere (but the streets and sidewalks are narrow in much... More

Our 3 night stay at Hacienda Merida had been booked by our travel agent and our itinerary stated "Executive rooms are on the second floor overlooking the swimming pool". This was total nonsense (our travel agents fault) but when we were shown to a ground floor room with no view (and to be honest very little privacy unless the curtains... More

The hotel was absolutely beautiful. The missus and I stayed a couple nights and couldn't have asked for a better location or hosts. The room had a huge bed and even huger bathroom, and the crisp clean water in the large pool made coming back after a day out an absolute pleasure. Thanks for making our Yucatan road trip that... More

My partner and I stayed in this Hotel for 3 nights, and wished we had stayed for 4! It was beautifully designed and appointed, with a warm but chiq feel. The bedrooms were stunning and very quiet. It was too cold to swim, but the pool looked amazing! The staff were incredibly helpful and the complimentary coffee delivered to your... More