We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel El Punto

3.5 of 5
5th Avenue & 8th Street | Colonia Centro, Playa del Carmen 77710, Mexico
Hotel amenities
Hotel El Punto
Ranked #47 of 193 hotels in Playa del Carmen
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

138 reviews from our community

    Trip type
Traveller rating
    82
    36
    14
    5
    1
Date Rating
Los Angeles
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

The hotel is a small boutique hotel close to everything. Staff was pleasant the beach was lovely and the room was comfortable. I would recommend getting a room not facing 5th ave. The breakfast restaurant recommendation was great! Would gladly stay here again!!!

Was this review helpful? Yes
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 May 2013 NEW

Upon arrival into Playa del Carmen, I was a little nervous of the surroundings. Our cabs didn't know exactly where the hotel was so we took the long route. It was such a pleasant surprise to pull up to the hotel's exterior and see it surrounded by Mariachis playing at the restaurant across the street, people strolling, and so much... More

Was this review helpful? Yes
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 7 May 2013

My partner and I enjoyed our stay at El Punto, Playa Del Carmen. The room was very clean and modern, all the amenities mentioned when booking were there. The wifi was very good ( I had full bars constantly. Music was audible at night but I had no trouble sleeping, and if people were partying perhaps I was going to... More

Was this review helpful? Yes
Blanca B, Director General at Hotel El Punto, responded to this review
9 May 2013

Dear Annaleise, Hola ! Thank you so very much for your kind comments. Was a real pleasure having you both staying at our hotel ! I truly hope we can welcome you again soon in the near future. I remain at your service. :) More

Presidente Prudente, SP
1 review
5 of 5 stars Reviewed 7 May 2013

The place looks exactly like the pictures! The rooms are very clean, the bed is big and very confortable. Travel to playa with girlfriend and another couple, and the location was excellent, close to a lot of restaurants, and all the action at 5 av. Our rate did not have the breakfast included but the hotel staff was helpfull giving... More

Was this review helpful? Yes
Blanca B, Director General at Hotel El Punto, responded to this review
9 May 2013

Hola Dear Mr. Fizzolla and thank you so much for taking time to write your experience in our Boutique Hotel El Punto. It was a pleasure and we are pleased to hear that you had a fantastic stay with us. We are truly looking forward to host you and your friends again in the near future. We remain at your... More

Avon
Top Contributor
65 reviews 65 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 May 2013

Hotel el Punto is fantastic! We recently stayed for our honeymoon. Yes, it was loud due to the upstairs bar and mostly the mariachi bands in the street ....but nothing a little melatonin couldn't fix! (I was even ill the whole trip and got plenty of sleep) I highly recommend the upgrade for a room with a balcony. We spent... More

Was this review helpful? Yes
See 4 more reviews by Julia O for Playa del Carmen
Blanca B, Director General at Hotel El Punto, responded to this review
9 May 2013

Hola Mrs. Julia and thank you so much for taking a minute to write a review about your experience with us. For our staff was a pleasure to have hosted you and we are happy to hear that overall you had a fantastic stay with us. We truly hope to host you again for your anniversary and thank you for... More

Atlanta
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 23 April 2013

PROS: The place looks almost exactly as pictured: small, quaint, clean rooms. The deal I got from Groupon on a 4 day, 3 night stay was a steal. Complimentary full breakfast at Mi Pueblo restaurant across the street; complimentary/discounted beach loungers at Mosquito, Zensi, and Wiki Beaches. They do expect you to spend $20 USD while using their loungers, though.... More

Was this review helpful? Yes 1
See 2 more reviews by WestCoast_Peach for Playa del Carmen
Blanca B, General Manager at Hotel El Punto, responded to this review
25 April 2013

Dear Miss Lakeisha. Thank you for your comments regarding your stay. For us is truly a shame that your entire stay was ruined by a mistake that could happen to any hotel. We apologize for the confusion regarding your transportation. Regarding taxes to be paid in cash upon arrival, is previously written in your confirmation and agreed by yourself before... More

Niagara Falls, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 April 2013

I stayed at El Punto from April 7 - 12 and I have no real complaints. Staff were very helpful and gracious with any questions I had. There were no issues with my room - 26. Very stylish and large king bed. It would have been nice to to have a baclony but I new I wasn't going to be... More

Was this review helpful? Yes
Blanca B, General Manager at Hotel El Punto, responded to this review
22 April 2013

Hola dear Wannabe Bora Bora, first of all thank you so much for taking a minute to write your experience of our Boutique Hotel El PUNTO. We are extremely pleased that you had a fantastic time and we will certainly consider your points of improvement. We are looking forward to host you again soon! We remain at your service. Best... More

Chicago
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 29 March 2013

We absolutely loved this hotel. Chic little boutique hotel smack in the heart of Playa del Carmen. The room was nice, bed was a 7 out of 10, and the rooftop bar (La Azoteca) was outstanding....To be honest, the bar may have been our favorite in all of Playa (I may write a seperate review for the bar and restaurant,... More

Was this review helpful? Yes
Blanca B, General Manager at Hotel El Punto, responded to this review
9 April 2013

Thank you so much for your kind comments. We are pleased to hear that overall you had a pleasant stay with us. Your comments for improvement have been taken in consideration and we have done the maintenance required in the bathroom and other details that needed to be fixed in order to ensure that future clients are pleased with their... More

Kelowna, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 March 2013

My husband Russ and I spent 2 weeks ( Feb.17 - Mar. 3) at Hotel El Punto and loved it! The staff were very nice and accommodating, especially Blanca Bertely, she is amazing. We had room 11 and it was very nicely furnished, clean!, and the bathroom was very nice. Loved having the espresso maker in the room, a real... More

Was this review helpful? Yes
Blanca B, General Manager at Hotel El Punto, responded to this review
25 March 2013

Hola dear Shelley and Ross!!! Thank you so very much for your kind comments. Was a real pleasure having you both staying at our hotel and I loved the flowers! I truly hope we can welcome you again soon in the near future. I remain at your service and good luck with your business projects!! :) More

Melbourne
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 14 March 2013

Lovely little boutique hotel in the heart of the action in Playa and a tiny one block stroll from the beach. Staff were very friendly and were always happy to answer our questions about things to do in the area. The rooms were clean and very well appointed and the rooftop bar was great for when we were hungry or... More

Was this review helpful? Yes
Blanca B, General Manager at Hotel El Punto, responded to this review
25 March 2013

Hola dear Rebecca and thank you for your kind comments! For us was a pleasure hosting you and we are really pleased to hear that you had a fantastic time with us. We are looking forward to host you again in the near future. We remain at your service! :) More

La Pasion Hotel Boutique
Great value on a similar hotel
Playa del Carmen, Riviera Maya
5 of 5 stars 164 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Playa del Carmen
Trendy
La Tortuga Hotel & Spa
La Tortuga Hotel & Spa 4.5 of 5 stars 1,278 reviews
Family-friendly
Occidental Grand Xcaret & Royal Club
Occidental Grand Xcaret & Royal ... 4.0 of 5 stars 4,994 reviews
Romantic
Petit Lafitte
Petit Lafitte 4.5 of 5 stars 539 reviews
Luxury
Maya Villa Condo Hotel & Beach Club
Maya Villa Condo Hotel & Beach C... 5.0 of 5 stars 189 reviews
Show Prices ABS:HotelCheckRates-d156849?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d260444?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d739281?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1488864?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Playa del Carmen hotels
La Pasion Hotel Boutique 5.0 of 5 stars 164 reviews Be Playa Hotel 4.0 of 5 stars 139 reviews Hotel Cielo 4.5 of 5 stars 462 reviews Hotel Casa Ticul 4.5 of 5 stars 425 reviews
Show Prices ABS:HotelCheckRates-d3157969?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1966238?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d636215?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1025540?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 193 hotels in Playa del Carmen, ranked by popularity

Been to Hotel El Punto? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel El Punto

Also Known As:
Hotel El Punto Playa Del Carmen, Riviera Maya, Mexico
Address: 5th Avenue & 8th Street | Colonia Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Room Service
Hotel Style:
#41 Romantic Hotels in Playa del Carmen
#84 Family Hotels in Playa del Carmen
Price range (per night): S$117 - 185
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Travelers´Choice® 2012 Trip Advisor Winner: Top 25 Trendiest Hotels in Mexico, Second Place.This intimate hotel offers a great option for those looking for a charming visit where you will be able to explore the cultural and natural gems in the area or simply relax on the pristine beaches of the Riviera Maya.Our contemporary hip, boutique Hotel offers modern décor with a touch of coziness that translates to a unique place to stay. The hotel speaks for itself as it offers modern architecture and décor, comfortable suites, exclusive personalized services and of course, its ideal Location in the heart of Playa del Carmen, on 5th Avenue and a block from the sea makes your vacation a dream come true!This soothing hotel is ideal for those traveling on business or pleasure. Hotel EL PUNTO offers luxurious suites enhancing our guest experience with exclusive complimentary amenities as free WIFI, a la Carte Breakfast at Mi Pueblo Restaurant, Daily Housekeeping with Turndown Service and much more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, HostelWorld, Hotels.com, Expedia, Agoda, MexVax, Booking.com and Venere so you can book your Hotel El Punto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel El Punto, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel El Punto
Show the lowest price for this hotel (from our partners)
Show Prices