We loved this place, small bungalows with direct access to the beach, great service, a nice 4 stars hotel but... We did not like the beach there, as they are too close to the main beach club in town (Mamitas), and with a bad smell coming from the sea... But there are other beaches nearby, the nicest ones even though...
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The best part of this hotel is the guest rooms, the gardens and location on the beach.
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Greetings to London!
Thanks for your comment, we are glad to hear you liked our garden, location and rooms. We really hope you come back to Las Palapas, this is always your home.
Hasta pronto,
Hotel Las Palapas
PR TEAM
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Surely, the lack of amenities may be great for some, but the bed was very very hard, the pillows were very very thin, the sheets were very very hard and thin, the towels (only 2) were hard as well. They need to step up their linens and mattresses, because they are not comfortable at all. Spider in the room. the...
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Greetings from Las Palapas,
Thanks for your review, will share your comments with the rest of our Team, in order to always make Las Palapas better. We are glad to read you got to enjoy breakfast and beach restaurant.
We hope you come back to Las Palapas.
Hasta pronto,
PR TEAM
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I cannot say enough about the magic this place has from the moment you arrive. It is a true escape and retreat without placing you far from the hustle and bustle if you so desire. We enjoyed the lack of fancy, glitzy "amentites" such as phones, TV's, and surround sound system. Our surround sound system was the sounds of nature...
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Greetings to Chicago!
What a great review, thanks so much for sharing your opinion. We are glad to hear you got to enjoy being in contact with nature and away from TV and phone.
Thanks for your comments about our staff, will share it with the rest of the Team.
We hope other guests find your review useful. And yes,...
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My first time in Las Palapas. I was disappointed with the hotel. We initially stayed in a room that turned out to be noisy so we asked for another room. They did move us but to a room that was even noisier. Breakfast was good and the grounds and beachfront area were very nice. Rooms were dated. Could use some...
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Greetings to Hong Kong,
Thanks for your review. We apologize for any inconvenience caused by noice. We are glad to read you got to enjoy our grounds and beach front, which are the two things that guests always remember the most after visiting Las Palapas.
Will certainly share your comments and recommendations to the rest of the team.
Hasta pronto,...
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Palapa style rooms are cute looking but the A/C is not very good, it gets very humid. No TV's or phone here, so if you need those, not your kind of place. The safe is very old, we were moved to an upgraded room on the 2nd night since we reserved the upgrade but got a smaller with two twin...
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Greetings to California,
We are glad to read you felt safe at Las Palapas, and yes! Our location is great, we love to say that our door is right on 5th Avenue and our window by the Caribbean Sea.
Thanks for your review, we hope other guests find it useful and if you decide to come back to Las Palapas...
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We stayed one week at hotel Palapas i March 2012. Got a lovely bungalow (nr 5) with veranda overlooking the magnificent garden and crystal blue ocean. Spent time almost every day after the beach in our great hammocks on the porch. Very realxed atmosphere, genuine and friendly staff, clean rooms and facilities. True "beach feeling" eating fajitas under a palm...
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Greetings to Stockholm,
All the best from Las Palapas, thanks for your review. We are glad to read you had a good time at Las Palapas, and agree with you that this is a Hotel for people that love to be in contact with nature.
Will take care of our beach, gardens and animals until your next visit. We hope...
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My first time in PDC was great and I'm glad we chose this hotel - location is great. Very nice gardens in a large beach front area - this is the high point. The staff is helpful and nice, breakfast is very good too.
Now, they don't have telephone or mini fridge in the rooms, and some simple renovations are...
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Greetings to Michigan,
Thanks for your review, we are glad to read that you enjoyed your stay at Las Palapas, and that our staff made you feel at home.
Will share your comments with the rest of the Team.
We hope to have you back at Las Palapas,
Hasta pronto amigos,
Hotel Las Palapas
PR TEAM
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We stayed for 5 nights in early March and were very pleased with Las Palapas. We had an "Oceanfront" cabana (3rd one from the water). The room was very clean and attractively decorated. The staff was unbelievably helpful, pleasant, and welcoming. We enjoyed the breakfast, lots of fresh fruit, eggs made to order, plus an assortment of other choices. We...
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Hola New Jersey,
Thanks for your review, it's good to read you got to enjoy the location of your cabaña. We agree with you that breakfast can't be missed.
We hope you come back to Las Palapas soon. You are always welcome in Playa del Carmen.
Hasta pronto,
Hotel Las Palapas
PR TEAM
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We stayed 6 days at the end of march.There is really no complaints from this traveler other than the thumping bass from the beach club close by.The staff warned us about it when we checked in and we thought we would work our way around it just to stay in a palapas hut so close to the beach.The thumping music...
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Greetings to Edmonton, Canada.
Thanks for your review, we hope other guests find it useful. We are glad you felt safe and enjoyed the food at the Hotel.
We understand budget comes first, before confirming your next vacation, please check rates and Special Offers at Las Palapas, we would love to have you at Las Palapas again.
Hasta pronto!
Hotel...
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767 Reviews
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