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All 184 Playa del Carmen hotels »

Occidental Allegro Playacar

3.5 of 5
Lote Hotelero No 7 | Playacar, Playa del Carmen 77710, Mexico
Hotel amenities
Occidental Allegro Playacar
Ranked #111 of 184 hotels in Playa del Carmen
3.5 of 5 stars 1314 Reviews
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1,314 reviews from our community

Traveller rating
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    485
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Families
221
 
Couples
448
 
Solo
24
 
Business
4
 
What travellers say
  • Very good(35)
  • Italian restaurant(25)
  • Pool bar(20)
  • Time share(17)
  • Thatched roofs(14)
Date Rating
toronto
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
2
people found this review helpful

I can't say enough good things about this place. It's not your typical 500 plus room resort. It's small and great customer service. We could learn a few things in Canada about the customer service level they provided to us. Location is good and located on a great stretch of beach that you can walk into Playa del Carmen. Food... More

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Buffalo, New York
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2012
5
people found this review helpful

This resort is located on a beautiful beach. Grounds are gorgeous! If you like a smaller resort where you really get to know the staff and become part of the family, this is the place to go!. Great staff and very accomodating for special needs. Erika and Yvonne made our vacation really special. Always a good variety of great tasting... More

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Boca Raton, Florida, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

We stayed in Allegro Playacar from May 5 - May 13. We were a group of 7 adults and 4 children. The wait staff for breakfast were excellent! Very patient and accomodating to our large group that included small children. Alfredo, Jacobo, Luis and Limber made every attempt to help us enjoy our breakfast every morning with their attentiveness and... More

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St. John's, Newfoundland, Canada
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 May 2012
9
people found this review helpful

I was at Allegro Playacar Apr 26-May 03. The resort was very welcoming and the grounds were very well cared for. The staff were all great at all times of the day. You are always taken care of. The food at the breakfast and dinner buffets was very good, lots of choices and well prepared. The best burgers in the... More

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Kamloops, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2012
3
people found this review helpful

My girlfriend and I stayed with another couple and a few days before arrival, we contacted Erika to ask if anything special could be done for a our friend as it was his birthday the day we arrived. Erika responded to our emails so quickly and gave us the BEST, warmest, personal welcome possible! (Thanks Erika, with the help of... More

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New Hampshire
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2012
3
people found this review helpful

We spent the week of April 20-27th at the Allegro. We had a great time and would really like to thank Erika and Yvonne for making sure that our group had rooms that were close to each other and for making us feel so welcome. The staff at the hotel is great. We were treated so nice by everyone there.... More

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Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 May 2012
4
people found this review helpful

We stayed at the Allegro Playacar April 13-20 and loved! In all honesty, we cannot wait to go back. When traveling to Mexico, we always try to find smaller resorts because they tend to be near the ocean. We are not fans of giant hotels where it takes you 20 minutes to get anywhere…besides at a smaller resort, it’s much... More

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Fredericton, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 May 2012
5
people found this review helpful

I really can't say enough good things about our stay at the Allegro Playacar!! First of all Erika the Assistant Manager was amazing! We emailed ahead of our arriving and asked for a room that would be suitable for my husband as he had just had a foot operation. She gave us room 5404 and it was incredible! A few... More

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Sechelt
1 review
4 of 5 stars Reviewed 3 May 2012

I have been to this resort 3 times (my only times in Mexico). Allegro was my very first vacation without my children or husband and I was a little nervous going as 2 young single gals. From the moment we arrived we had such personalized attention and felt 100% secure at ALL times. The staff was nothing short of amazing... More

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Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

Just got back from 5 nights at the Allegro Playacar. Briefly - The Good: Beautiful grounds, great beach, friendly staff, clean. The Bad: Older resort, could use some renovations. Front desk staff is not very customer service oriented. In fact they lied to me more than once. AC could use some work, not very good at keeping the room cool... More

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Additional Information about Occidental Allegro Playacar

  • Allegro Playacar
  • Occidental Allegro Playacar Hotel
  • Allegro Playacar Occidental
  • Playacar Resort
  • Occidental Playacar
  • Playa Del Carmen Allegro
  • Allegro Playa Del Carmen
Address: Lote Hotelero No 7 | Playacar, Playa del Carmen 77710, Mexico
Price range (per night):* S$181 - 352

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Occidental Allegro Playacar
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