1. Room - dark, old bad and tv, very noisy rooms we changed couple of room. Uncomftable bed. Old A/C i thing its from the 80's defently not working properly. 2. Bathroom - dark, dirty, smells bad, small not comftable for 1.70 or above. We took shower with flip flops it was discusting. The sink was broken. 3. The hotel... More

Hotel This hotel has 9 different buildings and was okay generally speaking. During 15 of my 17 days stay there was old parts removed and a new wall and side buildings constructed. The noise was between 9am and 8pm without siesta time, only once they started by 7am and once ended by 10:30pm. The range of noise was from percussion... More

If you want to be in the midst of everything, this is the place for you! My friend arrived before I did so I didn't experience the check-in process, but she said it went fairly smoothly. The grounds are nice. Lots of trees and shade. The room was average. It was kind of small but that didn't really bother us... More

I stayed there for four nights and although we had a great time, there were some things that were announced on their website that are not quite true. I felt disappointed to learn that some things are not exactly what you'd think. 1. The website does not mention that to be able to buy food/drink in the beach lounge, you... More

The staff tried to put us in an office looking building when we first arrived. After much protest, they put us in the main building. It was cute, not average. The AC was loud at night but the location was generally good. There is an amazing restaurant within the hotel, the cheese fondue there is the best I have ever... More

The hotel was ok, not great, not poor. We stayed 2 weeks in Jan12 in a family room. Family room was strange since this was 2 bedrooms with 2 gueen size beds, and a narrow entrance room with a sofa. In this room there was no air condition so no-one can sleep there. No service at the pool, Pool was... More

Not worth the money, I would have given this resort an average rating if I had not gotten sick! Food is not very good, often served cold. Pools are small, dirty and also cold. They do over book, and it also seemed to me they are in dire need of new management. More

stay away if you think this is an all inclusive, you have to walk across the road for anything , no service at the pool and it is tiny and cold, you cannot even get water at the pool never mind a drink .the food is awfully. and no fridges in the room, no water nothing Be prepared not to... More

We travelled first time to Mexico in January 2012 and spent two weeks in El Tukan. We liked the hotel and Playa del Carmen (Mayan Riviera) very much. We had reserved room in El Tukan and waited with some excitement, what we´ll get because the hotel wasn´t very new. But we worried in vain: El Tukan was a very well-managed... More