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Playacar Palace

4.0 of 5
Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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Playacar Palace
Ranked #18 of 193 hotels in Playa del Carmen
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1,370 reviews from our community

Traveller rating
    964
    271
    79
    30
    26
See reviews for
Families
387
 
Couples
639
 
Solo
11
 
Business
24
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
São Paulo, SP
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 May 2013 NEW

Perfect place. High quality food, and, most of all, the service. People always smiling and trying to make you feel in paradise. Best vacation ever. Room is clean and good space. We got a ocean view and its really nice and worthy. Restaurantes are so nice, and not crowd. It was better than i could ever imagine. Everybody should stay... More

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Cleveland, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 21 May 2013 NEW

I have so much to say, I don't know where to start. I'll break it down RESORT: All Inclusive. Top shelf liquor, not the stuff out of the plastic bottles you get at other resorts. The cleanest place we have ever been. They are constantly cleaning this resort. The size of this resort is very manageable. Under 200 hundred rooms.... More

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See 2 more reviews by nursesyke for Playa del Carmen
Fremont, Ohio
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We had stayed at Playacar Palace about a year ago and were pleasantly surprised at the quality of food and the level of service we received. This year there were no surprises - just the same level of service and food as the previous year. The spa has been relocated to the resort instead of being at the golf course.... More

Was this review helpful? Yes 1
See 3 more reviews by retiringelsewhere for Playa del Carmen
Morden, Canada
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

I am a member of Palace Resorts. I stayed at Playacar in Dec 2012 & Mar 2013. I rented an apartment in Playa del Carmen upon check-out in March. The staff have been very helpful: Carlos at Front Desk, Aline, Cesar, Victor & Alexander in Animadoros (Activities Directors), Mara & Nataly in Public Relations, Juana, Pearla, and Roman as bar/service... More

Was this review helpful? Yes 1
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We stayed at the playacar palace on may 13th for the first time. We had stayed at the beach palace and cancun palace in past years. We really enjoyed our stay. The staff was welcoming starting with a cold towel, fruit juice, chocolates and a flower while we were checking in..a nice touch after a long day of travel. We... More

Was this review helpful? Yes 1
Lodi
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

It is a sad day for me to sit and write this review. This resort has previously been our favorite destination in Mexico. My kids have grown up vacationing there. But after our last trip, I can no longer recommend this resort. A disclaimer: this review is written by someone who has previously been to this property at least a... More

Was this review helpful? Yes 4
See 3 more reviews by LodiDazzles for Playa del Carmen
Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

We had such a great time at the hotel and would certainly consider coming back. The hotel amenities were great and the staff did everything to ensure we had everything we needed. Drinks service was efficient at both the pool and the beach, the food was delicious and the room was perfect. We used a portion of the resort credits... More

Was this review helpful? Yes 2
Alpharetta, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

Playacar Palace was an excellent choice for a quick girls weekend. The resort is meticulously maintained and is in a fantastic location, walking distance to 5th Avenue. The staff is incredible and went out of their way to insure every need of ours was met. I am not a fan of all inclusives but Playacar has forced me to reconsider.... More

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013

Playacar is a great place to stay when visiting Playa Del Carmen. It is an easy walk to 5th Avenue. The service is good and the food is tasty. The concierge is helpful with booking tours and making suggestions. The pool was always clean and inviting. The waiters are abundant and always ready to take your order. This has nothing... More

Was this review helpful? Yes 2
Saint Pete Beach, Florida
1 review
5 of 5 stars Reviewed 13 May 2013

My wife and I have just spent a week (May 4 thru 11, 2013) at Playacar Palace. This was one of the best vacations that we have enjoyed in a long time. The location of the resort is perfect as you are only a short distance to Playa del Carmen, the Cozumel Ferry and 5th Avenue. The beach at the... More

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Additional Information about Playacar Palace

Also Known As:
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Hotel
Playacar Palace Resort
Playacar Palace Playa Del Carmen, Riviera Maya, Mexico
Address: Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotels in Playa del Carmen
#13 Luxury Hotels in Playa del Carmen
#16 Family Hotels in Playa del Carmen
#16 On the Beach Hotels in Playa del Carmen
#22 Romantic Hotels in Playa del Carmen
Price range (per night): S$371 - 726
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Playacar Palace, a trendy beachfront Resort located steps away from Playa del Carmen’s famous 5th Avenue and the Cozumel Ferry Dock. Our amazing Resort features 200 appointed rooms, 3 restaurants and 4 bars. This Resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of “Playa” at night. Playacar Palace it’s all inclusive, all incredible and all yours… ... more   less 
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Playacar Palace
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