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Viva Wyndham Maya

3.0 of 5
Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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Viva Wyndham Maya
Ranked #82 of 193 hotels in Playa del Carmen
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2,733 reviews from our community

Traveller rating
    891
    1,115
    445
    182
    100
See reviews for
Families
859
 
Couples
955
 
Solo
45
 
Business
14
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 May 2013 NEW

This resort is far from a even a 3 star. I will keep it simple Good: clean room, clean grounds, Beautiful Beach So/So: Food (it is hot and will fill your stomach, do not expect quality even at the restaurants), customer service Bad: Good luck getting your water/sodas replaced (once over the week stay), Bar service-it is slow and people... More

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Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013 NEW

I will try to keep this short ... we were 2 adults with 16 and 12 yrs. old kids. Resort was a perfect size.... everything so close....no need to take a shuttle to get to the beach, literally 30 seconds from the main entertainment area. Very clean and nicely decorated. Beach was everything you hoped it would be, water was... More

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

We loved the time we spent at Viva Wyndham Maya, it was the perfect getaway for us. Beautiful resort, in the perfect location. The beach is absolutely breath taking, and the service is impeccable. The work ethic of all the employees is really astounding, and something that we don't see often enough here in the US. What I think really... More

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st.johns
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We just returned from 2 beautiful weeks,,,,so so awesome,,,lots to do and awesome food,,about an hour from airport.food was awesome with lots of everything...people there working are so sweet and work so hard...but always stops to speak to you...there was one guy who worked with VIP...he was always at the front,,what a sweet man and always wondering if everything was... More

Was this review helpful? Yes 3
See 3 more reviews by bonniek86 for Playa del Carmen
Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 11 May 2013

Great position Excellent food and service Already returned You will not be disappointed. Walk out of your room into the pool and straight onto beach. Playa car is a quiet resort but easy access into PUerto del Carmen. Good facilities. Prefer this report to that of Cancun.

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear customer, We really appreciate your review published on Trip Advisor. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort. Thank you for recommending Viva Wyndham Maya and do not forget that we will be pleased to welcome you back at anytime. Best regards, General Manager Viva... More

Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 9 May 2013 via mobile

I guess the best part of the horrific buffet food was we actually lost weight on a all you can eat vacation. Maybe we're food snobs but I don't think so. Cold stale chips and fries, c'mon man. The fine restaurants on site we're great but you only get one reservation for four nights. We did get a extra one... More

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See 2 more reviews by Mraschio for Playa del Carmen
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear customer, Thank you for sharing your comments with us on your recent vacation at Viva Wyndham Maya. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our... More

Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2013

My wife and I went as a couple to the Viva Wyndham Maya and had a fabulous time. The hotel is cleverly laid out so that you do not get a idea of the scale. The room blocks are laid out so when you are getting to your room one only sees about five rooms at a time. We booked... More

Was this review helpful? Yes 2
See 2 more reviews by Griffin1496 for Playa del Carmen
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Maya. Your opinion is valuable and we will take into account your suggestions about the customer service. We are glad to know that you had a great trip to Mexico and thank you for recommending us on TripAdvisor. Best regards, General Manager Viva Wyndham Maya More

Edmonton, Alberta, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

This was our first trip with our children and friends and their kids. So much fun. We would not have had as great a time without out the help and availability of the amazing girls at the kids club. Our boys were entertained and well looked after, with many activities and fun. Michelle and Monica are still missed by our... More

Was this review helpful? Yes 1
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your detailed review will help other visitors to choose us. Your comments about... More

Garrison, Minnesota
1 review
4 of 5 stars Reviewed 4 May 2013

Family of 3 spent four days at the Viva in February 2013. Arrived early and front desk personnel make quick accomodations to get us our room while we ate at the buffet. Food was above average, with the specialty restaurant being excellent. The beach was terrific. Bar service was average and the drinks tasted good if you were served by... More

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VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Maya was enjoyable. Thank you for choosing our resort and for recommending us on TripAdvisor. Kind regards, General Manager Viva Wyndham Maya More

Clarenville, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 May 2013

We stayed at this resort from Apr.12-19...we cannot say enough about the experience.Check-in was a breeze with our luggage delivered to our room within minutes.The room was immaculately clean(a veryyyy important factor to me).I have never seen a resort so attended to...staff were going continuously.I got up one night at like 2 in the morning and they were still cleaning... More

Was this review helpful? Yes 3
VivaWyndhamMaya, General Manager at Viva Wyndham Maya, responded to this review
16 May 2013

Dear guest, We highly appreciate the fact that you took your precious time to write a review regarding your recent stay at the Viva Wyndham Maya. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like... More

 
 
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Additional Information about Viva Wyndham Maya

Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Wyndham Hotel Playa Del Carmen
Maya Viva Wyndham
Wyndham Playa Del Carmen
Viva Wyndham
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Hotel
Viva Wyndham Maya Playa Del Carmen, Riviera Maya, Mexico
Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Swimming Pool
Hotel Style:
#39 Top resorts Hotels in Playa del Carmen
#48 Family Hotels in Playa del Carmen
#50 On the Beach Hotels in Playa del Carmen
#91 Romantic Hotels in Playa del Carmen
Price range (per night): S$167 - 321
Hotel Class:3 star (3*)
Reservation Options:
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Viva Wyndham Maya
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