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Iberostar Tucan Hotel

3.5 of 5
Avda Xaman-Ha, Lote Hotelero, No.2, Playa del Carmen 77710, Mexico
Hotel amenities
Iberostar Tucan Hotel
Ranked #30 of 193 hotels in Playa del Carmen
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3,085 reviews from our community

Traveller rating
    1,948
    803
    198
    88
    48
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Families
871
 
Couples
1006
 
Solo
26
 
Business
17
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

This was our first trip to an all inclusive resort, and it was really wonderful. This hotel truly fit the needs of our family (me, my husband and our son- who is almost 3). The very large pool was great for both kids and adults, and the beach was beautiful. We enjoyed the food on the buffets. It's not the... More

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Denver, Colorado
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I stayed here for a destination wedding and this was also my first trip to Mexico. We had a fantastic time. The good: The hotel is amazingly clean and beautiful throughout. There are fountains and water features indoors. All of the restaurants were decent and I would recommend the hibachi out of the bunch. The pools are big and there... More

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hamilton
1 review
4 of 5 stars Reviewed 13 May 2013 NEW

This was my second time to this resort, my first stay was back in 2001. Many changes have been made, most for the better. Overall a great experience, food is ok, not much as far as variety goes at the buffet but defintely something for everybody. We did try two of the specialty restaurants, The Italian and the Steakhouse, both... More

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Marshall, Michigan
Senior Contributor
26 reviews 26 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Had an absolutely fantastic time in Playa del Carmen, and I definitely recommend the Iberostar Tucan. I traveled with my 22 year old daughter, and we had a perfect week. We loved the very natural feel of the Tucan – it is not a big high rise plopped on the beach but rather separate buildings, each housing about 40-some rooms.... More

Was this review helpful? Yes 3
Grand Rapids, Mi
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We just got back on Thursday from a week at Iberostar Tucan. It was a great vacation and I am now trying to find friends to go back next year. From what we understand, this resort is much smaller then some North of Playa which have to use golf carts just to get around. The resort, though, has everything we... More

Was this review helpful? Yes 6
IberostarMexico, Quality Manager at Iberostar Tucan Hotel, responded to this review
18 May 2013

Dear Guest, Thank you for your favorable comments following your stay in May. We have shared your positive comments regarding our gastronomy, our clean grounds and our staff with our hotel team and we are all grateful for such feedback and very happy that you enjoyed your stay with us. Your experience and the information you are providing may help... More

Aylesbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 May 2013

Have just returned from this hotel,we were there from the 17th of April to 1st of May and are counting down the days to our next visit. This hotel is just what the doctor ordered and I am most definately going to get it on repeat prescription.. LOL....On our arrival we were greeted by friendly staff and were quickly given... More

Was this review helpful? Yes 1
IberostarMexico, Quality Manager at Iberostar Tucan Hotel, responded to this review
18 May 2013

Dear Guest, First of all we would like to thank you for having chosen Iberostar Tucan & Quetzal for your recent vacations and for having taken the time to post your review regarding your experience with us. We really do appreciate your positive motivating comments regarding our attentive staff, our well maintained rooms and our beautiful grounds. The comment about... More

New York City
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 May 2013

I have been to many resorts in the Caribbean over the past 10 years and this place was HANDS DOWN one of my favorite. From the food, drinks, room, shows, staff, etc. everything was awesome ! If you love wild life this is the place to be. I had monkeys on my balcony daily. Could be annoying when they start... More

Was this review helpful? Yes 4
IberostarMexico, Quality Manager at Iberostar Tucan Hotel, responded to this review
18 May 2013

Dear Guest, On behalf of Iberostar Tucan & Quetzal, we would like to thank you for visiting our resort during your recent vacation here. Your positive comments regarding our food, our friendly staff and the clean rooms are much appreciated! Your experience and the information you are providing may help others to choose Iberostar Tucan & Quetzal for their next... More

Parker, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 May 2013

My husband and I just returned (to a snowstorm!) from an 11-day trip, where we stayed at the Iberostar Tucan. This hotel is amazing, the grounds are beautiful and well-maintained and spotless. The service is wonderful, and the staff are all friendly and helpful. We previously stayed at the Iberostar Paraiso Del Mar three times, and wanted to try the... More

Was this review helpful? Yes 5
IberostarMexico, Quality Manager at Iberostar Tucan Hotel, responded to this review
18 May 2013

Dear Guest, On behalf of all our staff and Management, we want to thank you for choosing Iberostar Tucan & Quetzal for your most recent vacations! We are glad to know that you were able to enjoy all our services. We want to express you our happiness when reading how you highlighted our friendly and helpful staff and our well... More

Denver
Top Contributor
56 reviews 56 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 1 May 2013

My husband and I stayed at the Iberostar Tucan (350 rooms on Tucan side, 350 rooms on Quetzal side; built in 1998) for 6 days/5 nights. We had stayed at this resort in 1999 for our first trip to an all-inclusive in Mexico and we were awed by everything about the experience. We have since stayed at 30+ all-inclusives in... More

Was this review helpful? Yes 11
See 2 more reviews by frugaltravelerDenver for Playa del Carmen
Worcester, Massachusetts
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

My husband and I stayed at the Iberostar Tucan for 1 week, April 9-16th, and loved it all! We especially want to mention Luz Hernandez for her hospitality towards us, and another girl who works for Olympus Tours, she is stationed in the lobby, her name is Kate, she is very helpful, and very kind. We had to cancel a... More

Was this review helpful? Yes 4
 
 
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Additional Information about Iberostar Tucan Hotel

Also Known As:
Iberostar Tucan
Iberostar
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Playa Del Carmen, Riviera Maya, Mexico
Address: Avda Xaman-Ha, Lote Hotelero, No.2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Top resorts Hotels in Playa del Carmen
#14 Family Hotels in Playa del Carmen
#24 On the Beach Hotels in Playa del Carmen
#48 Romantic Hotels in Playa del Carmen
Price range (per night): S$245 - 345
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 
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Iberostar Tucan Hotel
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