The best part of our honey moon!!!! Every staff member at the resort knew us on a personal level. knew what we liked and had it waiting for us without asking for it. Two friends we made which we will never forget Jesus Reyna and Aldo Pulido who worked for blue diamond even went to the trouble of taking us... More

I stayed here recently and it is absolutely awesome. Small, beautiful, clean, interesting food, great service. I was lucky enough to have a plunge pool on my roof, beach walk out and patio from my room.... amazing spa shower with Bulgari products. LOVE!!!!!!

There really is nothing else like this on the Riviera Maya. In a land of huge holiday-factory type hotels with hundreds and hundreds of rooms and crowded buffets , this resort stands out as an oasis of peace, elegance and beauty. Even though it is all inclusive and sits on a large property, the rooms are basically all individual villas... More

The resort was amazing. The staff was amazing and provided us recommendations for all of our activities. The views at the resort are amazing of the beach. We were there for our honeymoon and we got the room that was kind of like a condo. If you come to this resort you have to stay in the Palafito Roof Top... More

We booked a 3 night stay at a "5 Diamond" all inclusive resort in Playa del Carmen but unexpectedly ended up leaving after just the first night when, among several other very bad things, we found that our "Ocean View" room faced a parking lot and didn't have working AC. We scoured the internet for nearby replacement accommodations when my... More

I had an awesome experience there - the people, amenities and accommodations are all excellent! Everyone is just the friendliest and most helpful and they really made our trip, especially since we had a tropical storm the whole time. The bellboys, Floraciel and Guiermo, were awesome...especially since they had to drive us everywhere with all of the rain. It was... More

We recently stayed at the Blue Diamond in Mexico and I have to say it well-exceeded my expectations. The air was even luxurious. Accommodations were beyond incredible, the pools, beach, spa, restaurants and even the entrance lobby (more like an oasis) was amazing. The staff were a whole other dimension of personable and pleasant - and we especially loved seeing... More

We recently returned from Blue Diamond and I am well rested. This hotel is beautiful and relaxing. I loved the SPA and the Steam Room, It is available to use any time of the day, it is clean, and pleasant. The SPA gets +++ Customer Service at the hotel is amazing as well, I would like to personally Thank Gabriella,... More

We were very impressed with the resort. Just coming into the lobby was an experience, an outdoor oasis surrounded by marble, wood floors, still waters, and a quiet ambiance that instantly puts you into relaxation mode. Then we saw our room, keeping in mind that we had the least expensive room on the property, so we weren't sure what to... More