The front desk staff were excellent and did their best to make our stay enjoyable, especially Juan Carlos. We stayed 6 nights in April, we wouldn't classify this hotel as a 3 Star, maybe 2.5. Room 12 should not be part of the online booking system because it's more like a 1 Star room. Very bad first impression! The change... More

If you're looking for a hotel in the center of Playa del Carmen's tourist district, this is the place for you. It's right on 5th Ave - the main tourist drag. However, that can also make the place louder than some want. My room was on the street side so I could hear the late night action outside - not... More

My husband and I stayed on the top floor, very private and beatiful room, with a roof overlooking 5th ave. A little noisey at night, but its 5th ave, we expected that. Juan Carlos and all of the staff were super friendly and helpful. 5 minute walk to the beach, and central to every bar and restaurant. Loved it here... More

What a great little hotel our dive shop "Mexico Blue Dream" hooked us up with for our short stay in Playa! The rooms are great, there were free Internet, two Queen Size Beds, TV, Air Con, free coffee and water! The receptionist helped us out with iPhone chargers and everybody was very friendly and smiling! Even though the Hotel is... More

We will be coming back soon! We stayed in a couple hotels in Playa but this is our favorite. Very quaint and the staff is so nice. There are no ocean views but everything about this place is so nice that it does not matter.

We stayed here for 3 nights in mid February 2013 and had a wonderful time. When we arrived late at night we were greeted by friendly reception and given a lovely room. The location was great - right on 5th avenue, but quiet and comfortable enough for a good night rest. The room was clean the whole place felt very... More

Room was just as in the photo. Very clean and the location can't be beat. We had Junior suite #10. Excelent location . The only one on the roof so we basically had our room and roof all to ourselves. A/C was very quiet and worked well thought we didn't use it that much. The staff was very accommodating and... More

Hotel is located at the 5th Avenue (main street). All shops and restaurants are just near by. 5 minutes walk to the beach. Hotel is old, beds are hard, hotel smells bad. Clean towels and linen. Air-con works ok but it's impossible to have the settings right, too cold or too hot. Staff is nice and helpful. No swimming pool.... More

While the rooms were simple, we were right on Avenida 5. Step out, and walk down the street and you are at a Mexican beach town version of Bourbon Street. The breakfast was included in our price, but it was ordinary (at a restaurant across the street). If you can pay less and eat on your own, you'd be better... More