It is a wonderful place if you love pools. I didn't like the beach, however it I had children, it would be the perfect place for them. There are no big waves, and it is quite shallow. The restaurant on the beach was perfect, the waiters were so kind and always quick with seating you. Tipping does have its perks.... More

We have just returned from a 10-day holiday at this hotel. Please don't read any negative comments on this hotel, it was total paradise. From the moment we arrived to the moment we had to leave, everything was perfect. The food is awesome, the grounds amazing and so well cared for. There is so much choice of food, the only... More

If you don't give tips, you will not have your room cleaned!!! And they clearly tell you that!! I was giving it every single day for 2 weeks except for one day when i din t have US money any more...Cleaning people were soooo much into money, no kidness AT ALL. Same thing with reception...We had no WI-FI in the... More

We like this place because its pretty secluded, generally very relaxing. you can stay inside the club or wander out to the beach area. they have nice pathways and gardens to walk around. Some options that could improve it would be to rotate the menu in the royal club. If your staying longer than 6 days well then you would... More

My wife and I stayed a week at the Grand XCaret in October, 2012. We loved the grounds and gardens and took full advantage of the amenities. We bought a multi-day pass to the next-door XCaret Park, and spent a full two days exploring the Park (you can buy discounted tickets at the hotel shops). We swam in the lagoon... More

This is our seventh all inclusive resort to stay for our vacation. The worst part was the ride from the airport to the resort. It took over an hour and a half to get there. When one travels on a plane for hours the last thing one wants is a long bus ride. The review said a forty minute ride... More

Let me start by saying that maybe I have been spoiled by the Spa Palace but this hotel was terrible! I booked it literally two days before leaving as a last minute trip and that was a huge mistake. Upon arrival we were told that they could not find our reservation. They did find it and had us sit in... More

My wife and I stayed here the last week in April. The main purpose of the trip was for her to go Scuba diving. She dived every day bar one,and it was good (but expensive) For an All Inclusive resort there wasn't much included and very little water sports. On to the "review" and our opinion. We have travelled extensively,... More

OK... After reading 100s of reviews about this resort, I was a nervous wreck. You don't know who is just being super picky or who is telling the honest truth. So, now that I am back I vowed to write an honest, true review of our stay for someone who may be thinking of staying at this beautiful resort. This... More