Don't bother with this hotel its small, has a tiny pool and you can't use any other facilities at ANY other Riu Hotels like other Riu resorts allow. The best thing about this hotel is that it has friendly staff except for the front desk. Not helpful and don't try to be either. If you're looking for budget hotel this... More

My mother and I were very excited about this trip as we were in need of a definite holiday after a stressful and hectic few months. I did read the trip reviews, however, I figured that every place is going to have negative and positive reviews and the majority of the reviews were pleasant. My mother and I have travelled... More

On the positive side we did enjoy the service staff in the restaurant and bar. The entertainment group tried but had a hard time engaging the crowd. The front desk staff left a lot to be desired. We had no luck getting our fridge stocked. Repeatedly asked for them to fix our toilet...they finally did on the 7th day. Had... More

We booked this holiday last minute and got a bargain!!! On arriving at the hotel, we were checked in quite quickly. One word of warning though. Do not remove your hotel wrist bands until you have checked out. (I removed mine on the morning of check out, then when I went to check out they tried to charge me $80,... More

Stayed here over the Easter period and despite it being a busy time the hotel never felt overcrowed. In fact the hotel grounds and adult pool were so tranquil and peaceful in the afternoons! bliss! other hotels along the beachfront were very busy, noisy and overcrowded - so glad we were not staying there. The food was also very good,... More

Me and my partner stayed here for two weeks last July and we had an overall amazing holiday! Our room was situated opposite the tennis courts and was inside a little stand alone house. The room was large with its own bar (with four different spirits) and a mini fridge that was refilled daily. The bathroom was always clean and... More

My husband and I are not beach people, so we chose this resort for that reason and the fact that it is small. We thoroughly enjoyed ourselves. The staff was very friendly and helpful. Always willing to help us with our rudimentary Spanish. Special thanks to Jose at breakfast/lunch and Noe at dinner for making our mealtimes a pleasure! It... More

Can't believe what people expect when they choose a bargain. I heard complaints of "no waiters at poolside so I have to walk (5 meters) to the bar" or "only one specialty restaurant". What part of economy don't they get? The Mexican specialty restaurant was fine. Menu was limited but still was worth two evenings of our stay. The buffet... More

We spent 9 nights at the Lupita was an excellent value staff was very friendly and helpful. Our room was very comfortable and clean big enough to be comfortable. We went to the beach a couple of times on the bus we also went into town for an afternoon of shopping. The resort is very small and compact which we... More